Convenience Store Associate

SpartanNash•South Bend, IN

2d•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods to locations in all 50 states. The Convenience Store Associate works independently to display and stock products while contributing to the store’s financial interests. The role also supports a positive guest experience and follows company safety and food safety guidelines. The associate processes financial transactions, supports receiving and stocking, and performs front-end duties such as operating the register, suggestive selling, enrolling guests in the loyalty program, and maintaining a clean service area. The position involves communicating company programs, specials, and coupons to customers; following company policies for security, cash handling, product handling, and regulated product sales; and keeping assigned departments and outside grounds clean, safe, and well stocked. Duties may include work in other departments as needed. The position is based at 425 S. Mayflower Road, South Bend, Indiana 46619.

Requirements

Good verbal communication skills and the ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills.
Able to meet the physical demands of the role, including lifting and/or moving up to 30 pounds frequently and up to 50 pounds occasionally, standing and walking for extended periods, and frequently bending, stooping, twisting, and turning.
Not eligible for work visa sponsorship.

Nice To Haves

High school diploma or GED preferred.
One year of prior retail or related experience preferred.

Responsibilities

Process financial transactions, including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons, accurately and according to company policy.
Assist with receiving, unloading, and stocking products in required store areas.
Perform front-end duties, including operating the cash register, suggestive selling, enrolling guests in the loyalty program, and maintaining a clean and neat service area.
Use product identification and corresponding PLUs correctly; report pricing or signage errors.
Maintain knowledge of current store programs and product locations, including One More Item and department flight plan execution.
Communicate company programs, in-store specials, and coupons to customers, and model high service standards.
Follow company policies for security, cash handling and drawer accounting, product handling, and the sale of alcohol and tobacco products.
Maintain a clean and well-stocked department and outside grounds, and ensure compliance with company safety and sanitation procedures and standards.
Assist with stocking items on the sales floor, in the cooler, and in the back room.
Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments as needed to support customer experience.
Take on additional responsibilities as assigned.