Controls Service Technician

Certified Control Systems•Jacksonville, FL

51d•Onsite

About The Position

Certified Control Systems is an energy solutions provider. For more than 35 years, we have been dedicated to designing easy-to-use building automation systems that provide the highest possible energy efficiency, while ensuring occupant comfort. We offer industry-leading technology with local service that is hard to beat. Certified Controls Systems seeks talented performers and offers a challenging and rewarding work environment that emphasizes teamwork, results, and most importantly honesty and integrity. We value our employees and are committed to attracting highly skilled, talented individuals to join our strong, family-oriented workforce and to help us build on our success. We are a Drug Free Workplace and an Equal Opportunity Employer.

Requirements

High School Diploma or equivalent.
Two years experience as a Technician desired.
Be enrolled in or have completed HVAC or Electrical Apprenticeship Program preferred.
Ability to identify and prioritize deficiencies with customers’ controls systems
Demonstrate high mechanical aptitude.
Good written and verbal communications skills.
Knowledge of good customer service techniques.
Congenial personality and a helpful attitude.
Physical activities of standing, balancing, climbing stairs and ladders, walking and lifting of weights of 50 lbs or more are required in daily performance of job.
Use of upper extremities required for forward and overhead reaching, pushing and pulling, and material handling.
Use of torso and lower extremities required for kneeling, crawling, stooping, twisting, and squatting.
Each employee has a responsibility for their own safety, the safety of their co-workers, and the community in which they are operating.
In the performance of duties and responsibilities, you are expected to observe all safety, health, and loss prevention rules, practices, and procedures, as well as specific instructions related to the safe and efficient performance of your work.
An effective and viable safety, health, and loss prevention program will be attained only when all employees are safety conscious and keenly aware, both mentally and physically, of the potential hazards of your environment.

Responsibilities

Initiate and maintain positive customer relationships with all existing customers and potential new customers.
Maintain a standard inventory of parts and tools on vehicle for use in the performance of work.
Maintain an adequate supply of service invoices for recording performance of service work and parts used or sold.
Maintain service vehicles in good, safe operating condition, attending to normal servicing and reporting to Manager if and when major repairs or reconditioning are deemed necessary.
Attend promptly to service calls dispatched through Service Administrators.
Perform service, maintenance and repair work efficiently.
Complete the documentation of the service call on a Service Invoice as per company policy.
Return all required paperwork to the Service Department at designated times and assist office personnel with any questions they may have regarding it.
Maintain an accurate record of time spent on customer jobs, as well as any non-billable time.
Take advantage of all training opportunities to enhance technical/professional skills and knowledge.
Be available for scheduled on call status and after hours calls.
Commissioning and maintaining customer systems that use pneumatic, electrical, and hvac controls.
Perform testing, programming, commissioning, and servicing of BAS systems.
Maintain positive customer relationships.