Controls Service Technician

Johnson Controls • Lynnfield, MA

30d • $34 - $46 • Onsite

About The Position

Johnson Controls is seeking a Controls Service Technician to perform HVAC Control systems troubleshooting, installation, commissioning, and preventative maintenance. This role involves responding to service and warranty calls, providing technical and repair support to customers, and recommending system repairs or updates. The technician will be part of an expanding team, building a career with a global organization and providing customers with the highest level of service to solve building inefficiencies and resolve service-related items. The role requires acting as a trusted advisor to customers, providing solutions and outcomes at the time of service.

Requirements

• Vocational School program or an associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience in servicing electrical, electronic and/or mechanical systems in the HVAC industry.
• Understanding of HVAC systems, sequence and applications.
• Demonstrated technical aptitude in mechanical and electro-mechanical fields.
• Able to use hand, power tools and electrical testing equipment such as a multi meter.
• Solid knowledge base in use of personal computers.
• Attention to detail.
• Good communication and listening skills.

Responsibilities

• Perform HVAC Control systems troubleshooting, installation, commissioning and preventative maintenance as it is related to mechanical, electrical, and low voltage controls components.
• Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical testing meters and other electronic testing equipment.
• Provide front line technical and repair support through effective communications with Johnson Controls customers.
• Provide system repair and/or update recommendations and assist in proposing recommendations to Johnson Controls customers.
• Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items.
• Act as a trusted advisor to our customers, providing solutions and outcomes at the time of service.
• Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair and aftermarket services for this fast-growing business.
• Load Johnson Controls field and network level controller software.
• Perform commissioning and system diagnostics for all levels of system controllers as well as end devices (i.e. Sensors, actuators, etc.) and complete all required commissioning documentation.
• Keep management and JCI contractor or customer informed of job progress and issues.
• Calibrate systems requiring basic electronic test equipment.
• Complete administrative tasks including time sheets, expense reports, and on-site documentation.
• Document change and provide information for as-built documentation.
• Execute company sponsored as well as personally initiated training to ensure the highest level of knowledge and capability are maintained.
• Engage with customers to fully understand their systems and needs.
• Communicate with the JCI contractor or customer upon arrival and before leaving the work site.
• Follow all safety standards and attend required safety training.
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
• Provide quotes to support recommendations and solutions.

Benefits

• Competitive salary
• Paid vacation/holidays/sick time- 10 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree