Control Systems Analyst II (Off-hours)
About The Position
The Control Systems Analyst II (CSAII) provides off-hours mid-level support within GrayMatter’s 24x7 Support Center. This role is primarily responsible for troubleshooting and supporting control systems, PLCs, SCADA, HMIs, historians, and OT networks. The CSAII is responsible for handling incoming tickets and calls, following escalation protocols, and work in the Operations Center. The CSAII will also assist with documentation and contract support. After onboarding, this role will support the Operations Center during second shift on a 3-1-3 work schedule. Shifts will be 10 hours and there will be 7 shifts each biweekly pay period. Shifts will be from 3:00 PM to 1:00 AM Central time.
Requirements
- Associate degree in Controls Systems Technology or equivalent required.
- 2+ years of experience in controls and commissioning environments.
- Ability to speak, read, and write in English.
- Moderate level of general computer knowledge and technical proficiency.
- Strong customer service mindset and attention to detail.
- Organized work habits and strong problem-solving abilities.
Nice To Haves
- Hands-on experience with PLC, SCADA and network integration preferred.
Responsibilities
- Troubleshooting, perform diagnostics and supporting control systems remotely.
- Support a wide range of PLCs, SCADA, HMIs, historians platforms and OT networks.
- Monitor and validate data accuracy, alarms, trends, and system responses to ensure proper system functionality and reliability.
- Maintain and organize technical documentation.
- Support project teams with control systems development work.
- Attend and participate in required meetings and perform additional duties as assigned.
- Complete required documentation including timecards and expense reports in a timely manner.
- Occasional travel may be required to assist commissioning efforts as needed.
- Support point-to-point (P2P) checkout, functional performance testing (FPT), and system validation during commissioning activities.
- Assist with integration and coordination between mechanical, electrical, and controls systems to ensure seamless operation across platforms.
- Configure, test, and validate control system databases, graphics, and alarming strategies.
- Assist with network configuration and troubleshooting including IP addressing and communication protocols such as Ethernet/IP, Modbus, and BACnet.
- Support vendor coordination and system startups to ensure proper integration and performance of third-party equipment.
Benefits
- Medical, dental, and vision insurance beginning day one of employment.
- Employer-paid short-term disability and life insurance.
- 401(k) with up to 4% company match.
- Paid holidays, paid time off, paid sick leave, and paid parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
