Control Manager Vice President

JPMorganChase•Columbus, OH

About The Position

As a Vice President Control Manager within JPMorganChase’s Business Banking organization, you will lead and build an enhanced control framework that supports a continuous, integrated approach to risk assessment. You will help the team conduct top-down risk analysis, detect and escalate control issues in real time, analyze root causes, and drive remediation. The role focuses on compliance and operational risk, using data analytics, automation, and technology to strengthen the control environment. You will also lead anti-fraud and cybersecurity initiatives, guide a diverse team, and collaborate with internal stakeholders to support organizational priorities.

Requirements

At least 7 years of experience in financial services, with experience in controls, audit, quality assurance, or operational risk management.
Demonstrated ability to make independent, risk-based decisions in complex situations and develop or improve escalation procedures and control frameworks.
Deep regulatory knowledge and experience advising stakeholders across Legal, Compliance, Audit, and Risk.
Ability to design and execute change management strategies for complex initiatives, drive adoption while minimizing disruption, and guide stakeholders through organizational change.
Ability to influence stakeholders in complex scenarios, negotiate using data-driven arguments, and build cross-functional relationships.
Experience managing complex stakeholder relationships and tailoring communications to diverse audiences while navigating competing interests.
Ability to create high-impact presentations for senior management and clear executive-level communications, and synthesize complex discussions into actionable insights.
Ability to lead cross-functional teams, integrate diverse perspectives, and foster inclusive collaboration.
Ability to lead structured knowledge transfer, capture lessons learned, and translate them into actionable improvements.
Strong analytical and decision-making skills, including synthesizing data to uncover root causes and risks, evaluating trade-offs, challenging assumptions, and facilitating stakeholder alignment.

Nice To Haves

Deep policy and regulatory expertise across businesses and products, including interpreting requirements in ambiguous scenarios and advising stakeholders on compliance.
Ability to analyze complex data using sophisticated techniques and robust controls, identify high-impact automation or machine-learning opportunities, and translate technical capabilities and data into business cases and insights.
Ability to train and advise teams on data practices and automation strategy.

Responsibilities

Design and execute control strategies to proactively identify and address compliance and operational risks.
Use data analytics, automation, and technology to understand business needs, anticipate trends, and improve the control environment.
Lead anti-fraud and cybersecurity initiatives to strengthen operations against emerging threats.
Lead and guide a diverse team, fostering innovation, operational excellence, and alignment with organizational goals.
Build strong partnerships with internal stakeholders through open communication and collaboration.
Support top-down risk analysis, real-time control issue detection and escalation, root cause analysis, and remediation.
Develop and improve escalation procedures and control frameworks.
Design and execute change management strategies for complex initiatives and guide stakeholders through organizational change.
Manage complex stakeholder relationships across CCB, Legal, Compliance, Audit, and Risk.
Create and deliver senior-management presentations and executive communications, and synthesize complex discussions into actionable insights.
Lead cross-functional teams, encourage inclusive collaboration, and integrate diverse perspectives.
Lead knowledge transfer and establish repositories or communities that capture lessons learned and support improvements.
Analyze complex and ambiguous situations, identify root causes and risks, evaluate options and trade-offs, and support stakeholder alignment and decision-making.