Control Center Operator - Scottsdale, AZ

QE Solar•Scottsdale, AZ
•$33 - $37•Onsite

About The Position

The Control Center Operator is part of QE Solar’s O&M department and performs real-time remote operations of renewable generating assets. The role supports the performance, reliability, safety, and productivity of photovoltaic power plants and battery energy storage systems while following QE Solar, NERC, and industry standards. The Control Center operates 24/7, and this position follows a modified DuPont schedule with rotating day, night, and on-call shifts. The operator must live within a 45-minute drive of the Scottsdale, Arizona office/control center and have reliable transportation. Relocation to Scottsdale before starting is required. The operator monitors and operates multiple power plant sites using SCADA systems, data acquisition platforms, alarm management, and other computer systems. The role coordinates with internal and external stakeholders, investigates operational issues remotely, analyzes performance, reports findings, supports field technicians, and escalates concerns to help projects meet operational availability and production targets. The operator also maintains accurate records and fulfills NERC and contractual compliance requirements, assists with audits, and supports other centralized QE Solar operations, including C&I site monitoring, dispatch, maintenance scheduling, and operational improvement initiatives. This is an on-site control-center position requiring prolonged computer-based monitoring and sustained attention to detail. The work schedule includes 12-hour shifts and may include days, nights, weekends, and holidays. The role involves occasional movement around the control center and lifting or carrying items up to 15 pounds when necessary.

Requirements

  • A four-year STEM bachelor’s degree is preferred; a technical school degree or equivalent combination of education and experience is also considered.
  • Microsoft Office suite experience.
  • Experience with transmission-scale photovoltaic power generation facilities.
  • Experience with SCADA systems.
  • Experience with computerized maintenance management systems (CMMS).
  • Ability to understand ISO, TO, and TOP requirements and rules of engagement.
  • Functional knowledge of NERC and CIP standards.
  • Knowledge of the National Electrical Code and standard design and construction practices.
  • Understanding of OSHA safe workplace practices and procedures.
  • Knowledge of electric and related utilities maintenance, photovoltaic and battery storage performance analysis and reporting, repairs, testing, commissioning, installation, maintenance, and optimization.
  • Ability to coordinate multiple activities while maintaining safety, quality, and schedule adherence.
  • Ability to take and provide direction, identify problems, develop solutions, and conduct analysis independently and collaboratively.
  • Ability to document work and communicate clearly and accurately in writing and verbally.
  • Ability to work all shifts, weekends, and holidays on a 12-hour rotation, and to work irregular schedules to meet client or project deadlines.
  • Ability to live within a 45-minute drive of Scottsdale, Arizona, and have reliable transportation to and from the office/control center; relocation to Scottsdale before starting is required.
  • Ability to work in an on-site control center, sit and work at a computer for prolonged periods, view multiple monitors, and maintain attention to detail.
  • Ability to use computers, keyboards, radios, and communication systems, and to communicate effectively with technicians, dispatch, and leadership.
  • Ability to remain alert and make timely decisions in a fast-paced, potentially high-pressure environment.
  • Ability to occasionally stand, walk, and move within the control center or facility, and lift or carry items up to 15 pounds if necessary.
  • Desire to learn, work hard, and grow with a young, entrepreneurial renewable energy and engineering company.
  • Ability to work as a team member or independently as needed, with strong work ethic, organization, follow-up, attention to detail, curiosity, candor, and commitment to client, team, and organizational success.

Nice To Haves

  • Experience with battery energy storage system power generation facilities, preferably transmission-scale.
  • Previous control center experience in energy/utilities, oil and gas, or biological energy fields.
  • NERC certification.
  • PJM and other ISO certifications.
  • Battery energy storage system OEM certifications or experience.
  • Ability to read and understand electrical and mechanical diagrams, project design drawings, and other system construction documents.
  • OSHA 30 certification.
  • Completion of NFPA 70E courses.
  • CPR/First Aid certification.
  • Willingness to obtain certifications.

Responsibilities

  • Monitor and operate multiple photovoltaic and battery energy storage power plant sites using SCADA systems, data acquisition platforms, alarm management, and other computer systems.
  • Coordinate with internal stakeholders, including plant managers, field staff, and Portfolio Leads, and external stakeholders, including transmission and balancing authorities, to support system performance and contractual and regulatory compliance.
  • Perform remote investigations, performance analysis, and reporting, and provide technical support to field technicians.
  • Escalate concerns to maintain project operations or availability and track and advise on progress against project models or production targets.
  • Maintain accurate logs, follow security requirements, use and document three-part communication, and complete daily, weekly, monthly, quarterly, and annual NERC requirements.
  • Assist with internal and external compliance audits and inspections.
  • Assist with monitoring and dispatching for commercial and industrial solar sites.
  • Assist with maintenance scheduling.
  • Participate in operational improvement initiatives, including procedure development and review, special projects, data analysis, and quality assurance.
  • Work rotating 12-hour shifts, including nights, weekends, and holidays, as required by the control center schedule.
  • Supervise and coach others in a matrix work environment, as needed.

Benefits

  • 100% paid employee health-benefit premiums, with additional dependents available at low cost.
  • Health, dental, and vision plans.
  • Flexible spending account (FSA) or health savings account (HSA).
  • Wellbeing and Employee Assistance.
  • Learning and development opportunities.
  • Discounted life and disability insurance.
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