Contracts Administrator

Fastly•New York City, NY

1d•Hybrid

About The Position

Fastly is seeking a proactive and strategic Contracts Administrator to help scale its commercial Legal and Contracts Management team. The role supports company growth by managing the lifecycle of sales, vendor, and partner agreements and building effective relationships with internal stakeholders. The Contracts Administrator manages contracts from initial intake through execution and opportunity close, using Salesforce and automated contract lifecycle management software. The position supports a demanding sales organization, including high-volume periods at month- and quarter-end, and collaborates with quote-to-cash teams on contractual terms and revenue transactions. The role also reviews signature requests against policy, assists with non-complex negotiated agreements on Fastly forms using playbook guidance, and contributes to documentation and process improvements. The position is based in New York on a hybrid basis. Standard hours are Monday through Friday during core business hours, with occasional flexibility outside those hours to support business needs, time zones, or deadlines. Travel may be required as needed.

Requirements

Bachelor’s degree.
2–4 years of contract management experience in SaaS, AI, or other high-growth, fast-paced technology environments.
Experience and proficiency with CRM systems, including Salesforce, and automated CLM tools such as Ironclad and DocuSign.
Ability to use AI-assisted negotiation tools such as Claude or Gemini to scale commercial contracting deal support.
Ability to learn new systems and processes quickly.
Effective written and oral communication skills, including the ability to clearly communicate contract administration issues to attorneys and sales teams and build trusted internal relationships.
Strong time-management and organizational skills, attention to detail, and sound judgment when conducting risk-based assessments aligned with Contracts team policy frameworks.

Nice To Haves

Experience implementing enterprise contract management tool rollouts, system migrations, or other major workflow optimizations.
Background in contract administration or management at public companies and across multiple global jurisdictions.

Responsibilities

Manage and process a high volume of contracts from initial intake through execution and opportunity close using Salesforce and automated CLM software.
Support the sales organization during high-volume periods and critical month-end and quarter-end close cycles.
Collaborate with Deal Strategy, Sales, Revenue Operations, and Sales Operations to support contractual terms and execute revenue transactions.
Review signature requests against policy requirements.
Assist with reviewing and drafting non-complex negotiated legal agreements on Fastly forms following playbook guidance.
Contribute to team documentation, playbooks, templates, and knowledge management to improve processes and operational efficiency.
Communicate the status of requests, tickets, and tasks in a timely manner and escalate blockers and complex issues with appropriate recommendations and context.