Contracts Administrator

Fastly•New York, NY
•$90,000 - $105,000•Hybrid

About The Position

Fastly is seeking a proactive and strategic Contracts Administrator to support the growth of its commercial Legal and Contracts Management team. The role manages sales, vendor, and partner agreement lifecycles and partners with internal stakeholders to support company growth. The Contracts Administrator manages contracts from intake through execution and opportunity close using systems such as Salesforce and contract lifecycle management software. The role supports the sales cycle, collaborates with quote-to-cash teams, reviews signature requests against policy, and assists with reviewing and drafting non-complex negotiated agreements on Fastly forms using playbook guidance. It also contributes to documentation and process improvements, communicates request status, and escalates blockers and complex issues with recommendations and context. The role is based in New York with a hybrid work model. Core working hours are Monday through Friday, with occasional flexibility outside those hours for business needs, time zones, or project deadlines. Travel may be required as the role or manager requests. The estimated salary range is $90,000 to $105,000, and the role may be eligible for equity and discretionary bonus programs.

Requirements

  • Bachelor’s degree.
  • 2–4 years of contract management experience in SaaS, AI, or other high-growth, fast-paced technology environments.
  • Demonstrated experience and proficiency with CRM systems such as Salesforce and automated CLM tools such as Ironclad and DocuSign.
  • Experience with AI-assisted negotiation tools such as Claude or Gemini to scale commercial contracting deal support.
  • Ability to learn new systems and processes quickly.
  • Effective written and oral communication skills, including the ability to clearly communicate contract administration issues to attorneys, sales teams, and other partners.
  • Ability to build trusted internal relationships.
  • Strong time-management and organizational skills, attention to detail, and sound judgment in executing risk-based assessments aligned with Contracts team policy frameworks.

Nice To Haves

  • Direct experience implementing enterprise contract management tool rollouts, system migrations, or other major workflow optimizations.
  • Background in contract administration or management at public companies and across multiple global jurisdictions.

Responsibilities

  • Manage and process a high volume of contracts from initial intake through execution and opportunity close using Salesforce and automated contract lifecycle management software.
  • Support the sales organization during high-volume periods and critical month-end and quarter-end close cycles.
  • Collaborate daily with quote-to-cash teams, including Deal Strategy, Sales, Revenue Operations, and Sales Operations, to support contractual terms and execute revenue transactions.
  • Review requests for signatures against policy requirements.
  • Assist in reviewing and drafting non-complex negotiated legal agreements on Fastly forms, following playbook guidance.
  • Contribute to team documentation, playbooks, templates, and knowledge management to improve processes and operational efficiency.
  • Communicate the status of requests, tickets, and tasks in a timely manner, and promptly escalate blockers and complex issues with appropriate recommendations and context.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Family planning support
  • Mental health support
  • Employee Assistance Program
  • Life, disability, and accident insurance
  • Flexible Vacation policy
  • Up to 18 days of accrued paid sick leave
  • 401(k) with company match
  • Employee Stock Purchase Program
  • 12 paid local holidays for 2026
  • 12 paid company wellness days for 2026
  • May be eligible for equity and discretionary bonus programs
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