Social Services - Program Lead

Akicita Federal • Red Lake, MN

3d • Onsite

About The Position

Akicita Federal is hiring a Contracting Team Lead to oversee contract child welfare personnel and support continuous, high-quality child protection services for the BIA Red Lake Agency in Red Lake, Minnesota. The role serves Indian children and families on the Red Lake Reservation and at satellite offices. It is an onsite, full-time position on business days, with phone availability throughout the staff coverage window and after hours for consultation. The lead participates in the investigative on-call rotation as needed to cover holidays, leave, or other Response Worker absences, and responds in person as a second responder when needed.

The position oversees staffing, case quality, consultation, coordination with agency and community partners, performance reporting, records review, and emergency-placement payment cards. Compensation is $90,000 per year. A favorable background investigation and mandatory security training are required before starting services; initial training must be completed within 15 calendar days of entry on duty and before independent duty.

Requirements

• Master of Social Work (MSW) from a CSWE-accredited program.
• At least 5 years of child protection or child welfare experience, including 2 years supervising child welfare staff.
• U.S. citizenship.
• Favorable background investigation required before entering on duty.
• Mandatory security training must be completed before starting services.
• Initial training must be completed within 15 calendar days of entry on duty and before independent duty.

Nice To Haves

• Experience working with tribal communities.
• Knowledge of the Indian Child Welfare Act (ICWA).

Responsibilities

• Supervise all contract personnel and assign and balance caseloads according to case complexity.
• Set staggered shift schedules and manage the on-call rotation to ensure Priority 1 coverage does not lapse.
• Conduct first-level quality reviews of intakes, assessments, findings, case plans, and court reports, returning deficient work for correction.
• Provide regular case consultation to Administrative Support / Intake Workers, Response Workers, and Child Welfare Case Workers.
• Represent the contract workforce with the BIA Social Services Program Manager, OMBI, CPT, MDT, the Red Lake Nation Tribal Court, law enforcement, and the Nation's licensing and ICWA programs.
• Track performance standards and backlog progress, and prepare the Monthly Status and Performance Report and corrective action plans.
• Review FASS-CMS Cloud entries of all contract personnel weekly for timeliness and compliance.
• Manage company payment cards for emergency placement items, including the sign-out log, receipt collection, and monthly reconciliation.
• Participate in the investigative on-call rotation as needed to cover holidays, leave, or other Response Worker absences, and respond in person as a second responder when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager