Social Services - Program Lead

Akicita Federal, LLC•Red Lake, MN

5d•Onsite

About The Position

Akicita Federal is hiring a Contracting Team Lead to oversee contract child welfare personnel and ensure continuous, high-quality child protection services for the BIA Red Lake Agency in Red Lake, Minnesota. Services support Indian children and families on the Red Lake Reservation and at satellite offices. The role is on site, full-time on business days, and requires phone availability throughout the staff coverage window and after hours for consultation. The Team Lead also participates in the investigative on-call rotation as needed to cover holidays, leave, or other Response Worker absences, and responds in person as a second responder when needed. The position supervises contract personnel, balances caseloads based on case complexity, manages schedules and on-call coverage, and reviews casework for quality and compliance. It also provides case consultation, represents the contract workforce to tribal, agency, court, and law-enforcement partners, tracks performance and backlogs, prepares monthly reports and corrective action plans, reviews FASS-CMS Cloud entries, and manages company payment cards for emergency placement items. A Master of Social Work from a CSWE-accredited program, at least five years of child protection or child welfare experience including two years supervising child welfare staff, and U.S. citizenship are required. A favorable background investigation and security and initial training are required before or shortly after starting, as specified in the posting. Experience with tribal communities and knowledge of the Indian Child Welfare Act (ICWA) are preferred.

Requirements

Master of Social Work (MSW) from a CSWE-accredited program.
At least 5 years of child protection or child welfare experience.
At least 2 years supervising child welfare staff.
U.S. citizenship.
Favorable background investigation required before entering on duty.
Mandatory security training must be completed before starting services.
Initial training must be completed within 15 calendar days of entry on duty and before independent duty.

Nice To Haves

Experience working with tribal communities.
Knowledge of the Indian Child Welfare Act (ICWA).

Responsibilities

Supervise all contract personnel and assign and balance caseloads according to case complexity.
Set staggered shift schedules and manage the on-call rotation to ensure Priority 1 coverage does not lapse.
Conduct first-level quality reviews of intakes, assessments, findings, case plans, and court reports, returning deficient work for correction.
Provide regular case consultation to Administrative Support / Intake Workers, Response Workers, and Child Welfare Case Workers.
Represent the contract workforce with the BIA Social Services Program Manager, OMBI, the CPT, the MDT, the Red Lake Nation Tribal Court, law enforcement, and the Nation's licensing and ICWA programs.
Track performance standards and backlog progress, and prepare the Monthly Status and Performance Report and corrective action plans.
Review FASS-CMS Cloud entries for all contract personnel weekly for timeliness and compliance.
Manage company payment cards for emergency placement items, including the sign-out log, receipt collection, and monthly reconciliation.
Remain reachable by phone throughout the staff coverage window and after hours for consultation.
Serve in the investigative on-call rotation as needed to cover holidays, leave, or other Response Worker absences, and respond in person as a second responder when needed.