Contract Processor I

Westgate Resorts•Orlando, FL

About The Position

The Contract Processor I enters data into a computer system to produce documents for Sales, VOA, and various corporate departments as requested. The role tracks incoming data and source documents, compiles and verifies contract data, resolves questions or missing information with document preparers, and enters contract information into the appropriate computer program and database. The processor records completed work, responds to inquiries, and files or routes source documents. The position may also involve preparing documents for mailing, marking signature areas for owners, witnesses, and notaries, applying stamps and mail-out codes, and responding to owner inquiries about documents. The employee may take on special projects designated by a manager or lead.

Requirements

  • High school diploma or GED, and one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to follow detailed instructions and communicate effectively in verbal and written form.
  • Ability to read and interpret documents.
  • Ability to effectively present information in one-on-one and small-group situations to customers, clients, and other employees.
  • Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

  • Timeshare experience.
  • Bilingual ability in English and Spanish or Portuguese.

Responsibilities

  • Track received data and source documents, then compile, sort, and verify contract data for accuracy.
  • Contact preparers of source documents to resolve questions, inconsistencies, or missing data.
  • Enter information from source contract documents into the computer system, following program formats, entering necessary codes, and correcting information as needed.
  • Record completed work, respond to inquiries about entered data, and transfer information into the database.
  • File or route source documents after data entry.
  • As needed, print and prepare documents for mailing by marking owner, witness, and notary signature areas, stamping documents, and entering the appropriate mail-out code.
  • Handle owner inquiries regarding documents.
  • Complete special projects designated by the manager or lead.

Benefits

  • 401(k) with generous company match
  • Daily Pay access to earnings
  • Wellness programs
  • Tuition assistance
  • Employee Assistance Program (EAP)
  • Pet insurance
  • Loyalty program with discounts on hotels, cruises, resorts, restaurants, entertainment, and more
  • Low-cost gym membership
  • Annual David A. Siegel Legacy Scholarship of up to $40,000 for one eligible dependent of a current team member
  • Career growth and advancement opportunities
  • Community involvement opportunities
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