Contract Administrator

PACCAR•Bellevue, WA

About The Position

The Contract Administrator is part of the PACCAR Leasing (PacLease) Contract Administration Team and processes and administers lease and loan documentation, averaging more than 250 transactions per month. The role is the first point of contact for customers and requires exemplary customer service, consistent follow-up, and coordination to complete documentation packages and resolve outstanding matters. Responsibilities may focus on lease and loan funding activities, truck orders, or other departmental tasks, depending on business needs. The position reports to the Contract Administration Manager.

Requirements

Excellent verbal and written communication skills.
Strong PC skills, including Excel, Word, and Outlook.
Excellent customer service skills.
Detail-oriented and organized, with the ability to maintain a high level of accuracy.
Strong math skills and ability to complete financial calculations.
Positive attitude and ability to work as a team player.
Ability to multitask and work under pressure and time constraints.
Familiarity with production environments and month-end and year-end deadlines.
Associate degree required.
1–2 years of work experience desired.

Nice To Haves

Lending or financial services background.
Bachelor’s degree in business or a related field.

Responsibilities

Develop strong working relationships with customers.
Process lease and loan documentation in a timely and accurate manner.
Process truck order requests and submit new truck orders to the Kenworth and Peterbilt divisions.
Set up and maintain contract and order information in the lease and loan system.
Coordinate with customers to obtain missing documentation.
Ensure appropriate approvals are documented in lease and loan funding and truck order packages.
Complete contract extensions, refinances, and transfer requests.
Generate and distribute internal reports.
Research and resolve customer issues.
Maintain organized digital and physical records.
Perform title tasks and customer updates.
Perform other duties or special projects as assigned.

Benefits

Competitive salary and 401(k) with up to a 5% company match.
Fully funded pension plan that provides monthly benefits after retirement.
Paid time off, including a minimum of 10 paid vacation days, 12 paid holidays, and sick leave.
Tuition reimbursement for continued education.
Medical, dental, and vision plans for employees and their families.
Flexible spending accounts (FSA) and health savings account (HSA).
Paid short- and long-term disability program.
Life and accidental death and dismemberment insurance.
EAP services, including wellness plans, estate planning, and financial counseling.
Growth and development opportunities.