Contract Administrator

SI-BONE•San Jose, CA

About The Position

SI-BONE is seeking a Contract Administrator to manage the full lifecycle of U.S. commercial agreements and distributor relationships. The role ensures accurate contract execution, pricing implementation, and compliance within company systems and processes. It is a cross-functional position partnering with Sales, Finance, Legal, Customer Service, and Operations, with operational ownership of complex agreements in a regulated medical device environment. The Contract Administrator oversees contract initiation, drafting coordination, review, execution, amendments, renewals, and terminations for U.S. sales and distributor agreements; maintains contract repositories and documentation; and identifies contract gaps. The role also maintains and validates contract pricing in ERP and CRM systems, supports pricing updates, and works with Finance and IT on SOX controls and system integrity. The position supports distributor onboarding and ongoing lifecycle changes, maintains distributor master data, and coordinates inquiries and updates across contracts and systems. It helps ensure compliance with SI-BONE Quality System requirements and applicable FDA, ISO, and SOX requirements, supports audits and corrective actions, and contributes to process improvements, reporting, work instructions, SOPs, and training materials. SI-BONE is a publicly traded medical device company focused on improving the lives of patients with sacroiliac pelvic conditions. The company describes its culture as agile, creative, and collaborative.

Requirements

Bachelor’s degree in Business, Finance, or a related field; a degree in Accounting or equivalent experience is considered.
4–7 years of experience in operational, sales support, or financial roles, with a strong focus on data management, recordkeeping, reporting, and facilitating processes across Sales, Finance, and business operations.
Experience working with ERP and CRM systems, such as Salesforce and QAD.
Exceptional attention to detail and organizational skills, with demonstrated ability to manage and reconcile data accurately.
Effective communication skills and ability to work cross-functionally.
Proficiency with Microsoft Office, especially Excel, including data analysis, reporting, and tracking.
Ability to learn new concepts, systems, and processes quickly and work collaboratively.

Nice To Haves

Experience in the medical device or regulated healthcare industry.
Experience supporting pricing contracts for medical devices or supply contracts for health systems.
Experience supporting distributor or channel partner programs.
Familiarity with contract drafting or negotiation support.

Responsibilities

Administer the full lifecycle of U.S. sales and distributor agreements, including initiation, drafting coordination, review, execution, amendments, renewals, and terminations.
Ensure agreements are current, properly executed, and aligned with internal policies and regulatory requirements.
Maintain contract repositories, templates, and documentation standards; identify and resolve expirations, inconsistencies, and other contract gaps.
Maintain and validate contract pricing in ERP and CRM systems, ensuring approved pricing and terms are implemented accurately.
Support pricing setup and updates for new agreements and product launches.
Partner with Finance and IT on SOX controls and system integrity.
Support distributor onboarding, updates, amendments, and terminations; coordinate changes to territory, pricing, product scope, and compensation across contracts and systems.
Respond to distributor-related inquiries and coordinate internally; maintain distributor master data and supporting documentation.
Collaborate with Sales, Legal, Finance, Customer Service, and Operations on contract alignment and execution.
Communicate contract and pricing updates to relevant stakeholders and support Sales teams in structuring agreements consistent with company policies.
Ensure contracts and processes comply with SI-BONE Quality System requirements and applicable FDA, ISO, and SOX requirements.
Support internal and external audits by maintaining accurate, complete documentation; escalate compliance risks and support corrective actions.
Identify process gaps and support continuous improvement in contract and distributor lifecycle management.
Track and report metrics such as contract status, pricing accuracy, and turnaround times.
Maintain work instructions, SOPs, and training materials.