Contract Administrator

SI-BONE, Inc•San Jose, CA

5d•$80,000 - $90,000

About The Position

The Contract Administrator manages the full lifecycle of U.S. commercial agreements and distributor relationships, ensuring accurate contract execution, pricing implementation, and compliance within SI-BONE systems and processes. The role is a cross-functional partner to Sales, Finance, Legal, Customer Service, and Operations, and supports contract governance and distributor lifecycle activities. It requires operational ownership, attention to detail, and the ability to manage complex agreements in a regulated medical device environment.

Requirements

Bachelor’s degree in Business, Finance, or a related field; a degree in Accounting or equivalent experience is also considered.
4–7 years of experience in operational, sales support, or financial roles, with a strong focus on data management, recordkeeping, reporting, and facilitating processes across Sales, Finance, and business operations.
Experience working with ERP and CRM systems, such as Salesforce and QAD.
Exceptional attention to detail and organizational skills, with demonstrated ability to manage and reconcile data accurately.
Effective communication skills and ability to work cross-functionally.
Proficiency with MS Office applications, particularly Microsoft Excel, including data analysis, reporting, and tracking.
Ability to learn new concepts, systems, and processes quickly and work collaboratively.

Nice To Haves

Experience in the medical device or regulated healthcare industry.
Experience supporting pricing contracts for medical devices or supply contracts for health systems.
Experience supporting distributor or channel partner programs.
Familiarity with contract drafting or negotiation support.

Responsibilities

Administer U.S. sales and distributor agreements through initiation, drafting coordination, review, execution, amendments, renewals, and terminations.
Ensure agreements are current, properly executed, and aligned with internal policies and regulatory requirements.
Maintain contract repositories, templates, and documentation standards.
Identify and resolve contract gaps, including expirations and inconsistencies.
Maintain and validate contract pricing in ERP and CRM systems for accuracy and compliance.
Ensure approved pricing and contract terms are correctly implemented and reflected in systems.
Support pricing setup and updates for new agreements and product launches.
Partner with Finance and IT to support SOX controls and system integrity.
Support distributor relationship management, including onboarding, updates, amendments, and terminations.
Coordinate distributor changes involving territory, pricing, product scope, and compensation, ensuring alignment across contracts and systems.
Serve as a point of contact for distributor inquiries and internal coordination.
Maintain distributor master data and supporting documentation.
Collaborate with Sales, Legal, Finance, Customer Service, and Operations to ensure contract alignment and execution.
Communicate contract and pricing updates to relevant stakeholders.
Support Sales teams in structuring agreements consistent with company policies.
Ensure contracts and processes comply with SI-BONE Quality System requirements and applicable FDA, ISO, and SOX requirements.
Support internal and external audits by maintaining accurate and complete documentation.
Escalate compliance risks and support corrective actions as needed.
Identify process gaps and support continuous improvement in contract and distributor lifecycle management.
Track and report metrics such as contract status, pricing accuracy, and turnaround times.
Maintain work instructions, SOPs, and training materials.