Contract Administrator
Wayman Fire Protection•Wilmington, DE
•Onsite
About The Position
The Customer Contract Administrator can be responsible for many duties and tasks and understands how those roles function between all departments. The role will work closely with all other administration staff and Sales to review and develop approved quotes into Jobs, process billing and take an active role in resolving AR issues. This position can work independently and maintains that all departmental operations are completed on time, while delivering the highest quality of service is delivered to both internal and external customers.
Requirements
- Prior experience in a Customer Service role (2-5 years)
- Prior experience in an administrative role supporting multiple people (2-5 years)
- Solid organizational skills, including multitasking and time-management
- Strong collaboration and teamwork skills
Nice To Haves
- Prior experience in Life Safety Industry (1-3 years)
Responsibilities
- Billing / Invoicing functions for the Inspections Department
- Supports Sales and Customers with reporting information
- Review approved quotes for Job review and creation
- Review and enter Contracts
- Handles incoming calls from customers as well as e-mail correspondence
- Provide support as needed to all Wayman employees and Managers as needed.
- Applies all FM fees and uploads to all customer Service Portals
- Involved in AR disputes, credits and reviews with Dept Manager
Benefits
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off
- Opportunities for professional development and certification.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
