Content Operations & Governance Specialist

Infoblox • Brasília, FL

4d • Remote

About The Position

Infoblox is seeking a Content Operations & Governance Specialist to join its Content Strategy team remotely in Brazil. Reporting to the Senior Content Strategy Manager, this role will build scalable workflows, practical governance standards, dashboards, metrics, and connections among the platforms used by the marketing organization. The specialist will also use approved AI tools and automation to reduce manual effort and improve classification, analysis, reporting, and decision support, while applying human judgment and review controls.

The role helps ensure marketing information remains accurate, discoverable, and on-brand at scale. It works closely with Product and Solutions Marketing, Brand Studio, Web Strategy, Corporate Communications, Integrated Marketing, Marketing Operations, and other cross-functional partners. Candidates may come from Content Operations, Marketing Operations, Revenue Operations, Data and Analytics, Business Systems, Program Management, or similar operations backgrounds. Direct content experience is a plus but is not required.

The role is an opportunity to shape a growing capability and help the marketing organization operate more efficiently and consistently. The job posting describes expected milestones during the first 90 days, first six months, and first year, including stakeholder and systems mapping, establishing inventories and reporting, implementing measurement and governance practices, and identifying automation opportunities.

Requirements

• At least five years of related experience with a bachelor's degree, three years with a master's degree, or equivalent practical experience in content operations, marketing operations, revenue operations, data and analytics, business systems, program or process management, knowledge management, or a related field.
• Experience designing, documenting, and scaling operational workflows, intake processes, business rules, governance standards, or cross-functional programs.
• Experience building dashboards, reports, metrics, or measurement frameworks that turn operational data into practical recommendations.
• Experience connecting or improving business systems, integrations, automation, or data flows.
• Strong analytical, organizational, and problem-solving skills, including the ability to identify patterns, define meaningful measures, and recommend improvements.
• Ability to translate business needs into requirements, acceptance criteria, process specifications, and repeatable operating procedures.
• Ability to influence without authority, manage competing priorities, communicate clearly, and build effective relationships across functions and regions.
• Professional working proficiency in written and spoken English, with confidence presenting to and aligning with US-based stakeholders.
• Sound judgment when validating AI outputs and protecting confidential information.

Nice To Haves

• Familiarity with website CMS platforms, Highspot, Microsoft 365, SharePoint, Adobe DAM, Salesforce, marketing automation, or analytics tools.
• Experience managing content inventories, audits, lifecycle governance, taxonomies, metadata models, naming systems, quality-assurance processes, or digital asset environments.
• Prior experience working directly with content.

Responsibilities

• Design, document, and scale workflows, intake processes, governance standards, and operating models for content production and lifecycle management.
• Identify manual or repetitive processes and automate them by connecting systems such as website CMS platforms, Highspot, Microsoft 365, SharePoint, Adobe DAM, Salesforce, and marketing automation tools.
• Build and maintain dashboards and reporting for content inventory, freshness, usage, performance, governance adherence, and operational efficiency, and turn findings into recommendations.
• Define and maintain criteria for content refresh, updates, archival, retirement, ownership, and review across internal and external properties.
• Run recurring inventories and audits across priority platforms, using data and automation to improve coverage, consistency, and accuracy.
• Maintain taxonomies, metadata models, naming conventions, inventories, and other governance structures that improve content findability and quality.
• Use approved AI tools for classification, tagging, summarization, analysis, gap identification, documentation, and workflow improvement, validating generated output before use.
• Translate business needs into requirements, business rules, acceptance criteria, and workflow specifications for AI-enabled automations.
• Define when human review, escalation, remediation, or approval is required, and coordinate human-in-the-loop workflows through closure.
• Establish and maintain a measurement framework that defines what to track, which tests to run, and how findings inform operational decisions.
• Map systems and stakeholders that depend on the role's work, document current-state workflows and data flows, and develop improvement plans with owners, priorities, timelines, and success measures.
• Build trusted relationships across Content Strategy and cross-functional marketing teams, serving as an operational partner and contributing to the evolution of content operations standards, automation, and responsible AI adoption.

Benefits

• Comprehensive health coverage.
• Generous paid time off.
• Flexible work options.
• Learning opportunities, career-mobility programs, and leadership workshops.
• Sixteen paid volunteer hours each year.
• Global employee resource groups.
• A “No Jerks” policy.
• Modern offices with EV charging and healthy snacks.
• Hackathons, game nights, and culture celebrations.
• Charitable Giving Program supported by Company Match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level