Content Manager

The Miami Foundation • Miami, FL

22h • $72,000 - $92,000

About The Position

The Miami Foundation’s Content Manager serves as the writer and strategic lead for the organization’s written content and storytelling. The role develops and executes brand-centered content strategy, creates and edits voice-driven, human-centered content for diverse audiences, and helps position the Foundation as a trusted thought leader locally and nationally. Content formats include newsletters, email campaigns, blog posts, web copy, speeches, editorials, press releases, impact stories, video scripts, and thought leadership articles.

The Content Manager owns the content lifecycle, from strategy and messaging through coordination, alignment, and timely delivery. The role builds foundational resources such as a style guide, content calendar, and annual content plan, and integrates SEO best practices and accessibility considerations. The position calls for a collaborative, detail-oriented, execution-focused self-starter who can synthesize complex ideas, research, and impact into accessible narratives; manage multiple projects; and work effectively in a fast-paced, evolving organization.

The position is in the Communications department, is classified as exempt, and reports to the Director of Knowledge Leadership. The stated pay range is $72,000–$90,000, commensurate with experience and qualifications.

Requirements

• At least 7 years of marketing or content development experience, including a wide range of writing experience.
• Bachelor’s degree or equivalent work-related experience.
• Writing and content development experience in several areas such as newsletters, email campaigns, varied storytelling structures, website content and SEO, and speeches adapted to organizational leaders’ voices.
• Experience crafting brand stories for an organization.
• Experience pitching to media, including editorials, press releases, and interview talking points.
• Experience copyediting content for optimization.
• Experience collaborating effectively in fast-paced, cross-functional teams or organizations.
• Experience with several of Constant Contact, Canva, WordPress, Microsoft 365, and project management tools such as Asana or MS Planner.
• Experience helping external vendors and junior staff excel in their roles.
• Ability to use LLM/AI ethically and responsibly as a supplement—not a replacement—for original, human-centered content development.
• Passion for Greater Miami and a desire to see its community members thrive.
• Excellent writing skills and the ability to engage and motivate different audiences, elevate the organization’s brand voice, and simplify complex concepts or distill large volumes of information into succinct messages.
• Strong copyediting and proofreading skills, with attention to grammar, punctuation, names, storylines, and factual accuracy.
• Strong storytelling ability to bring events and achievements to life for readers.
• Proactive and able to identify content opportunities, work autonomously, manage up, and keep stakeholders informed.
• Highly organized, able to prioritize multiple assignments and meet deadlines.
• Strategic understanding of organizational needs and goals, including audience segmentation and content frequency.
• Willingness to learn the Foundation’s brand voice, strategic decisions, and initiatives, and to incorporate constructive feedback.
• Curious, active listener able to build relationships with staff, board members, external partners, donors, and other stakeholders.
• Collaborative, optimistic, and comfortable working in a shifting landscape with multiple contributors.

Responsibilities

• Produce high-quality written content in formats including thought leadership pieces, editorials, impact stories, web copy, speeches, scripts, and press materials.
• Write, edit, lay out, and execute the Foundation’s monthly newsletter.
• Develop and execute an email strategy that supports audience segmentation and deeper engagement, including sequencing, drafting, and publishing.
• Develop and manage a content calendar aligned with annual goals and events, beginning with an annual content plan in the first quarter.
• Manage workflows, timelines, approvals, and multiple projects to move content from idea to launch efficiently.
• Apply SEO best practices and accessibility considerations in content planning and review.
• Translate organizational priorities into messaging frameworks and content plans across platforms.
• Lead major storytelling initiatives, such as Give Miami Day, from concept through delivery and evaluation.
• Advise leadership and program teams on narratives about complex or evolving work.
• Work with the Director of Knowledge Leadership to translate research and learning into accessible, engaging content.
• Contribute to media strategy using knowledge of Miami’s media ecosystem and visibility opportunities.
• Support leadership and board members with messaging and speechwriting for public engagements.
• Refine and maintain the Foundation’s voice and consistency of tone and messaging across written materials and platforms.
• Partner with the Marketing Director to align written content with campaigns, visual storytelling, and video projects.
• Interview funders, partners, nonprofit leaders, and staff to gather insights and impact stories.
• Edit and proofread content from other teams for clarity, grammar, and brand alignment.
• Collaborate across teams to ensure content is accurate, timely, and designed to maximize engagement and impact.
• Build organizational storytelling capacity by providing staff with guidance, tools, feedback, and standards such as a messaging guide.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 403(b) retirement plan
• Flexible spending and dependent care accounts
• Professional development stipend
• Paid time off
• Cell phone stipend
• Gym reimbursement
• Opportunity to establish a Staff Donor-Advised Fund (DAF), with a modest match from the Foundation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior