Content & Community Manager

NIS America • Santa Ana, CA

7d

About The Position

We are looking for a Content & Community Manager to own and execute social media, community engagement, and marketing content for our game titles. This highly hands-on and independent role is ideal for someone who understands gaming culture, can create and edit compelling content, and can build strong relationships with the fan community. The role manages multiple content channels and community platforms in collaboration with the Marketing & PR Manager and internal teams.

The Content & Community Manager plans, creates, and edits marketing content such as social media posts, promotional clips, and trailer scripts; manages official social accounts and content calendars; engages with fans and monitors community sentiment; coordinates with internal teams and external creators; and contributes to campaign analysis and recommendations. The Marketing & PR Manager leads the main influencer strategy.

Requirements

• 5+ years of experience in content marketing, social media, or community management.
• Strong writing, editing, and storytelling skills.
• Ability to craft scripts for trailers and short-form social content.
• Experience producing or editing social media videos.
• Deep understanding of gaming culture and online communities.
• Experience managing social media accounts professionally.
• Highly creative and proactive.
• Comfortable engaging directly with fans.
• Strong content creation and editing skills.
• Strong time management and organizational skills.
• Team-oriented and collaborative.

Nice To Haves

• Experience managing gaming communities, Discord servers, or forums.
• Experience planning or executing livestreams and familiarity with Twitch, YouTube, OBS, or multistream workflows.
• Experience with content creator collaborations.
• Knowledge of JRPGs or Japanese games.

Responsibilities

• Plan, create, edit, and execute marketing content, including social media posts, promotional clips, and trailer scripts, ensuring it reflects the brand voice and game messaging.
• Manage official social media accounts, develop and maintain content calendars around game launches, track engagement metrics, and optimize content strategies.
• Engage with fans across Discord, Reddit, and social channels; monitor sentiment; and report community insights to the marketing team.
• Support community events or livestreams.
• Coordinate with the Marketing & PR Manager, developers, and internal teams to gather assets and ensure cohesive content execution.
• Manage day-to-day coordination and follow-up with external creators, agencies, and freelancers, including deliverables, timelines, assets, and approvals.
• Support influencer collaborations, with the Marketing & PR Manager leading the main strategy.
• Contribute ideas to improve engagement and content effectiveness.
• Assist marketing campaigns by providing content and community insights.
• Create postmortem reports for major campaigns, analyzing performance metrics, audience engagement, and content effectiveness.
• Provide actionable insights and recommendations to improve future campaigns.

Benefits

• Health, dental, and vision coverage.
• 401(k) plan.
• Paid holidays.
• 88 hours of vacation during the first year.
• 56 hours of sick leave per year.
• A discretionary year-end bonus may be available.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed