Content and Community Specialist

University of Wisconsin Madison • Madison, WI

9d • Hybrid

About The Position

The Content and Community Specialist supports the research, instructional, and outreach missions of the Biological Systems Engineering (BSE) and Soil and Environmental Sciences (SES) academic departments as part of their Administrative Hub. Working collaboratively with the Department Administrator, this position leads communication and event-support functions and assists with day-to-day operations. The role focuses on building relationships with the departments and the College of Agricultural and Life Sciences (CALS). Duties include updating websites, gathering content and preparing newsletters for both departments, supporting department events, and sending donor thank-you letters. The position is full-time, partial remote, and ongoing/renewable. Normal hours are 7:45 a.m. to 4:30 p.m., Monday through Friday; occasional evenings and weekends may be required.

Requirements

• Demonstrated verbal and written communication skills, including professional email writing, responding to inquiries, adapting communication style, attention to detail, and serving as an initial point of contact.
• Experience using computer software and programs, such as Zoom, Teams or Webex; word processing; spreadsheets; email programs; website and newsletter platforms such as WordPress and Mailchimp; and databases.
• Demonstrated organizational and time-management skills, including problem-solving, multitasking, prioritizing, and meeting deadlines.
• Experience supporting event management and implementation, such as ordering catering and creating and tracking invitations.
• High school diploma.

Nice To Haves

• Experience in a higher education setting.
• Basic knowledge of social media platforms.
• Experience using social media for professional publicity and engagement.
• Experience with video editing.

Responsibilities

• Collect, analyze, and prepare communication materials from established sources using technology platforms.
• Maintain electronic and physical records and organizational systems according to established policies and procedures.
• Send, receive, copy, and distribute communications to appropriate entities.
• Schedule logistics and secure resources for meetings, conferences, travel, and work-unit operations.
• Serve as the first point of contact, provide basic organizational information by phone, in person, and through other communication channels, and route complex inquiries appropriately.
• Update department websites and gather content to prepare newsletters for BSE and SES.
• Support planning and implementation of department events.
• Send donor thank-you letters for both departments.

Benefits

• Generous vacation, holidays, and paid time off.
• Competitive insurances and savings accounts.
• Retirement benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED