Content & Community Manager

NIS America, Inc. • Santa Ana, CA

7d • $70,000 - $90,000

About The Position

We are looking for a Content & Community Manager to own and execute social media, community engagement, and marketing content for game titles. The role calls for an understanding of gaming culture, the ability to create and edit compelling content, and skill in building relationships with the fan community. It is a hands-on, independent role involving multiple content channels and community platforms, in collaboration with the Marketing & PR Manager and internal teams.

The position plans, creates, and edits marketing content; manages official social media accounts and content calendars; engages with fans and reports community insights; and coordinates with internal teams and external creators, agencies, and freelancers. It also supports influencer collaborations and marketing campaigns, contributes engagement ideas, and prepares postmortem reports with performance analysis and recommendations.

Work is typically performed in an office with a moderate noise level or at home. The role includes frequent sitting and occasional standing, walking, use of hands and fingers, and lifting or moving up to 25 pounds. Benefits include health, dental, and vision coverage, a 401(k) plan, paid holidays, 88 hours of vacation in the first year, and 56 hours of sick leave per year. A discretionary year-end bonus may be available.

Requirements

• At least 5 years of experience in content marketing, social media, or community management.
• Strong writing, editing, and storytelling skills.
• Ability to craft scripts for trailers and short-form social content.
• Experience producing or editing social media videos.
• Deep understanding of gaming culture and online communities.
• Professional experience managing social media accounts.
• Highly creative and proactive.
• Comfortable engaging directly with fans.
• Strong content creation and editing skills.
• Strong time management and organizational skills.
• Team-oriented and collaborative.

Nice To Haves

• Experience managing gaming communities, Discord servers, or forums.
• Experience planning or executing livestreams and familiarity with Twitch, YouTube, OBS, or multistream workflows.
• Experience with content creator collaborations.
• Knowledge of JRPGs or Japanese games.

Responsibilities

• Plan, create, edit, and deliver marketing content, including social media posts, promotional clips, and trailer scripts, ensuring it reflects the brand voice and game messaging.
• Manage official social media accounts, including Twitter/X, Instagram, YouTube, and TikTok; maintain content calendars around game launches; track engagement metrics; and optimize content strategies.
• Engage with fans across Discord, Reddit, and social channels; monitor sentiment; report insights to the marketing team; and support community events or livestreams.
• Coordinate with the Marketing & PR Manager, developers, and internal teams to gather assets and ensure cohesive content execution.
• Manage day-to-day coordination and follow-up with external creators, agencies, and freelancers, including deliverables, timelines, assets, and approvals.
• Support influencer collaborations, with the Marketing & PR Manager leading the main strategy.
• Contribute ideas to improve engagement and content effectiveness.
• Assist marketing campaigns by providing content and community insights.
• Create postmortem reports for major campaigns, analyzing performance metrics, audience engagement, and content effectiveness, and recommending improvements for future campaigns.

Benefits

• Health coverage
• Dental coverage
• Vision coverage
• 401(k) plan
• Paid holidays
• 88 hours of vacation in the first year
• 56 hours of sick leave per year
• A discretionary year-end bonus may be available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed