Content and Community Specialist

Universities of Wisconsin • Madison, WI

10d • $22 - $26 • Hybrid

About The Position

The Content and Community Specialist supports the research, instructional, and outreach missions of the Biological Systems Engineering and Soil and Environmental Sciences academic departments. Working with the BSE/SES Administrative Hub and Department Administrator, the position leads communication and event-support functions and assists with day-to-day departmental operations. The Hub also provides administrative, finance, grants, human resources, payroll, and student-services support.

The role includes updating websites, gathering departmental content and preparing newsletters, supporting departmental events, and sending donor thank-you letters. The position is full-time, ongoing/renewable, and partially remote. Normal hours are 7:45 a.m. to 4:30 p.m., Monday through Friday; occasional nights and weekends may be required.

Requirements

• Strong verbal and written communication skills, including professional email writing, responding to colleague or customer inquiries, adapting communication style, attention to detail, and serving as an initial contact for general questions and requests.
• Experience using computer software and programs such as Zoom, Teams, and/or Webex; word processing; spreadsheets; email programs; website and newsletter platforms such as WordPress and Mailchimp; and databases.
• Organizational and time-management skills, including problem-solving, multitasking, prioritizing, and meeting deadlines.
• Experience supporting event management and implementation, such as ordering catering and creating and tracking invitations.

Nice To Haves

• Experience using social media platforms for professional publicity and engagement.
• Experience with video editing.
• Experience in a higher education setting.
• Basic knowledge of social media platforms and video editing for outreach activities.

Responsibilities

• Collect, analyze, and prepare communication materials from established sources using technology.
• Maintain organizational systems and electronic or physical records related to work operations in accordance with established policies and procedures.
• Send, receive, copy, and distribute communications to appropriate entities according to established policies and procedures.
• Schedule logistics and secure resources for meetings, conferences, travel, and work-unit operations.
• Serve as the first point of contact, provide basic organizational information by phone, in person, and through other communication channels, and route complex inquiries to appropriate entities.
• Update websites and gather departmental content to prepare newsletters for both departments.
• Support planning for departmental events.
• Send thank-you letters to donors in both departments.

Benefits

• Generous vacation, holidays, and paid time off.
• Competitive insurances and savings accounts.
• Retirement benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED