Content & Communications Manager

BOYS & GIRLS CLUBS OF CHICAGO INC • Chicago, IL

3d • $70,000 - $85,000 • Onsite

About The Position

Boys & Girls Clubs of Chicago (BGCC) is seeking a motivated content and communications professional to help tell the organization’s story and communicate its impact. Reporting directly to the Vice President of Marketing and Communications, the Content & Communications Manager collaborates across departments to research, develop, and write content for print, digital, and social media platforms. The role helps define BGCC’s tone and voice and ensures messaging is consistent, accurate, and aligned with brand standards across channels and stakeholders.

The Manager partners with the Vice President to develop and execute annual content and communication plans, serves as a primary storyteller, and produces materials such as articles, social posts, videos, website content, presentations, infographics, and media relations materials. The position includes interviewing Club members and staff, visiting Club locations, identifying photography and video needs, assisting with filming and photography, and overseeing the archiving of digital assets. The role also manages website content and traffic analysis, contributes to editorial calendars and workflow processes, supports partner initiatives and donor-specific marketing, and assists the Advancement team with events as needed. Content is produced under tight deadlines, and storytelling involving children and families requires sensitivity, discretion, and sound judgment.

This is a full-time position based at the Club Support Center in Chicago, Illinois. Local travel to BGCC’s nine Club locations—three times per week—and to meeting and event locations is required. Travel is listed as up to 25%. The position requires a flexible schedule, including evenings, occasional weekends, and event hours.

Requirements

• Bachelor’s degree in English, communications, public relations, journalism, marketing, or a related field, or equivalent experience.
• At least three years of experience in editorial, content strategy, or content curation roles.
• Background in journalism, public relations, communications, or professional writing and storytelling.
• Excellent writing and video editing skills, with the ability to adapt to different styles and voices.
• Writing samples are required.
• Strong interpersonal and communication skills and keen attention to detail.
• Ability to interact comfortably and naturally with children and teens of different ages and backgrounds, build rapport, and make Club visits positive experiences.
• Advanced computer proficiency, including Adobe Creative Suite, Microsoft Office, and video editing software.
• Proficiency with social media platforms such as Instagram, LinkedIn, Facebook, and TikTok.
• Ability to translate complex content into engaging messages tailored to target audiences.
• Ability to align marketing and communications tactics with broader organizational strategies.
• Ability to collaborate with a team and maintain a service-oriented approach.
• Ability to work independently while regularly updating management on progress.
• Ability to multitask, prioritize assignments, and meet tight deadlines.
• Willingness to work a flexible schedule, including evenings, occasional weekends, and event hours.
• Ability to work under pressure and adapt to changing priorities, mobilize resources, and act quickly.
• Sensitivity and discretion when telling stories involving children, families, and challenging personal circumstances, with sound judgment regarding privacy, dignity, consent, and appropriate content.
• Valid Illinois driver’s license and reliable transportation.
• Ability to travel locally to nine Club locations throughout Chicago three times per week and to meeting and event locations.

Responsibilities

• Partner with the Vice President of Marketing and Communications to develop and execute annual content and communication plans.
• Write, review, edit, and proofread content for communication channels including social media, marketing collateral, emails, video, and direct marketing appeals.
• Implement the social media strategy, including content development, posting, and analytics.
• Interview Club members and staff to develop profiles for marketing materials, using a warm, respectful, and age-appropriate approach with young people.
• Identify photography and video needs, assist with filming and photography, and oversee the archiving of digital assets.
• Produce articles, social media posts, videos, website content, presentations, infographics, and media relations materials.
• Develop and maintain a unified organizational voice in line with brand standards and ensure message consistency across channels.
• Contribute to and help maintain the editorial and master calendar.
• Provide additional marketing and communications support, including writing, editing, proofreading, media and public relations support, and developing speeches, presentations, and talking points.
• Collaborate with external BGCC partners on special initiatives and donor-specific marketing assets.
• Manage the website by creating digital content, maintaining the site, and analyzing web traffic.
• Work with Club staff and the Operations team on communications for initiatives such as membership drives, summer camp registration, and fundraisers.
• Uphold brand and trademark standards across projects.
• Help establish and refine workflow processes to improve operational efficiency.
• Support the Advancement team with events as needed.
• Travel locally to Club, meeting, and event locations.
• Perform other duties as assigned by the Vice President of Marketing and Communications.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Employee Assistance Plan with counseling services, resources, and referrals
• Life insurance
• 401(k) plan with employer contributions after one year of service
• Professional development opportunities, including workshops, training programs, and other learning initiatives
• Supportive and inclusive environment; commitment to diversity, equity, and inclusion

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level