Content Account Manager

Adelphi Group • Rogers, AR

4d • $60,000 - $70,000 • Hybrid

About The Position

As a Content Account Manager at Flywheel, you will work closely with clients and internal teams to deliver high-quality e-commerce content solutions. You will support client partnerships, help implement digital content strategies, and ensure projects are executed smoothly and effectively. The role combines hands-on project execution with collaborative account management to help drive success for clients.

Omnicom generally requires employees to work in the office at least three days per week, to the extent permitted by local law, unless additional in-office days are directed by the agency or manager.

Requirements

• 2–4 years of relevant experience in content strategy, account management, or e-commerce.
• Experience supporting client accounts and collaborating with cross-functional teams.
• Strong writing, editing, and communication skills.
• Familiarity with AP style and digital content best practices, including SEO, GEO, and AEO.
• Ability to help implement content strategies and contribute to client results.
• Effective collaboration and interpersonal skills.
• Excellent organizational and time-management abilities, including the capacity to manage multiple priorities and deadlines.
• Understanding of e-commerce platforms and interest in staying current with industry trends and new technology.
• Commitment to great client service and strong professional relationships.

Nice To Haves

• Experience in an agency or fast-paced environment.

Responsibilities

• Serve as a key point of contact for client accounts, develop positive business relationships, and support content strategies that meet client goals.
• Coordinate with strategists, account managers, and client teams to develop and deliver e-commerce content solutions from planning through completion.
• Work with content specialists, editors, and freelancers to ensure high-quality work and meet project milestones.
• Manage multiple projects, monitor deadlines, align deliverables with client objectives, and help identify and resolve project challenges.
• Contribute ideas to improve internal processes, content quality, and project efficiency.
• Help manage freelance content creators by matching talent to projects and maintaining standards through clear feedback and communication.
• Provide clients with regular updates, performance data, and project reports.
• Stay informed about e-commerce, SEO, and digital content trends and share relevant insights with the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed