Consumer Technical Insights & Claims Manager – Color Cosmetics

Revlon Corporate • New York, NY

9h • Hybrid

About The Position

The Consumer Technical Insights & Claims Manager is responsible for leading all phases of new product development across Revlon’s color cosmetics portfolio. This includes the co-creation of concepts, claims generation and support, validation of first production, and ongoing market support. The ideal candidate will be highly creative, strategically minded, and deeply knowledgeable about global color trends, ingredient technologies, and the competitive landscape across mass, masstige, and prestige beauty. The role requires strong technical acumen, cross-functional leadership, and the ability to drive complex projects forward in a fast-paced environment.

Requirements

• Bachelor’s degree required.
• Minimum 5+ years of experience in color cosmetics product development (prestige, indie, or mass).
• Proven track record of leading successful product launches from concept through production.
• Strong understanding of the full product development lifecycle, including formula development, shade matching, claims, testing, and scale-up.
• Experience managing contract manufacturers and external suppliers.
• Exceptional project management skills with the ability to manage multiple complex programs simultaneously.
• Strong communication skills—able to synthesize complex information and present clear recommendations to cross-functional partners and leadership.
• Highly detail-oriented, solutions-driven, and comfortable navigating accelerated timelines and shifting priorities.
• Passion for the beauty industry, color trends, and consumer-driven innovation.
• Candidates must be legally authorized to work in the United States without current or future visa support.

Nice To Haves

• Experience across multiple color categories (face, eye, lip, nail).
• Strong color acuity and familiarity with shade development processes.
• Experience with regulatory-driven reformulations and ingredient transitions.

Responsibilities

• Translate consumer insights, trend intelligence, and competitive learnings into clear product requirements, technical targets, and performance benchmarks to guide formula and shade development.
• Co-create innovative product concepts, ingredient stories, and technology platforms that unlock whitespace opportunities and support brand growth.
• Establish shade strategies and shade assortments for new launches and extensions, grounded in trend analysis, competitive benchmarking, and consumer insights.
• Define target product benchmarks and work in partnership with the lab to develop formulas.
• Lead shade development for assigned programs, ensuring alignment with Marketing, R&D, Regulatory, Packaging, and Operations.
• Evaluate formulas at all development stages—lab, pilot, scale-up, first production, and ongoing production—to ensure consistency in performance, shade, texture, and quality.
• Lead weekly development meetings with Project Management, Marketing, and contract manufacturers to track progress, resolve issues, and ensure on-time delivery.
• Partner closely with contract manufacturers to drive formula development, shade matching, and scale-up activities, ensuring projects remain on budget and on schedule.
• Collaborate closely with Packaging Development.
• Travel to contract manufacturers as needed for on-site formula evaluations/approvals, pilot batches, scaleups, and production troubleshooting.
• Partner proactively with Claims, Marketing, Legal, and Regulatory to help shape differentiated, defensible product benefit claims including key ingredient stories supported by appropriate testing and documentation in partnership with the Consumer & Clinical research team.
• Review Marketing and Creative assets to ensure claims accuracy and substantiation.
• Manage clinical, sensory, and consumer testing programs for assigned products, communicating results and implications to cross-functional partners.
• Partner with Marketing and R&D to align on formula and packaging cost targets; track formula cost throughout development to ensure budget adherence.
• Maintain an organized system for all product submissions, approvals, and documentation.
• Support the creation and maintenance of Product Information Files and ensure all formula, shade, and performance standards are properly documented.
• Proactively identify development risks, evaluate trade-offs, and drive timely decisions or course-corrections to maintain delivery against scope, timing, and quality targets.
• Conduct ongoing competitive research on new launches, ingredient technologies, textures, and shade trends to inform innovation strategy.
• Attend industry events, supplier meetings, and trade shows to stay current on emerging technologies and market shifts.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Company-paid basic life insurance policy
• Company-paid short-term disability insurance
• Long-term disability
• Supplemental life insurances
• Flexible spending accounts
• Critical illness insurance
• Group legal
• Identity theft protection
• 401k Retirement Savings Plan
• 3 weeks of vacation (pro-rated based on date of hire for the 1st year of employment)
• Twelve paid holidays throughout the calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees