Consumer Regulatory Junior Analyst

Park National Bank•Newark, OH

3d•Hybrid

About The Position

This role involves researching and staying current with compliance laws and regulations, providing guidance to business lines, and assisting with the design and implementation of compliance procedures. The analyst will review marketing materials, monitor regulatory developments, and support the Corporate Compliance Director and Manager in overseeing the Compliance Management Program. Key activities include managing regulatory changes, compliance policies, consumer complaints, and training programs. The position also requires participating in risk mitigation, maintaining awareness of compliance requirements, and delivering excellent customer service. The role emphasizes strong research, analytical, and communication skills, with a commitment to accuracy and precision.

Requirements

Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Able to Multi-Task or Juggle Priorities
Technical Expertise
Ability to build collaborative relationships
Strong ability to research, read, summarize, and explain complex regulations
Capable of and committed to creating an extremely accurate and precise work product
Bachelor’s Degree in business or related field required
2 to 4 years of general experience in consumer compliance with a strong understanding of regulatory concepts, including knowledge of Federal and State consumer protection laws and public interest laws and regulations, supervisory compliance examination procedures, regulatory guidance, and industry best practices

Nice To Haves

Certified Regulatory Compliance Manager (CRCM) preferred

Responsibilities

Research and maintain current with compliance laws and regulations and provide guidance to business lines, addressing a wide variety of compliance questions, including operational direction on regulatory compliance matters
Assist in the design and/or provide input on the design of procedures to evaluate lines of business compliance
Complete compliance review of enterprise-wide marketing and communication materials
Monitor and analyze regulatory developments to assess potential impacts on lines of business
Assist the Corporate Compliance Director and Manager with the oversight of the Compliance Management Program, which generally consists of regulatory change management, compliance policy and procedures, consumer complaints, compliance training program, and various other activities
Participate in ongoing internal and external education opportunities to sustain a broad base of regulatory and compliance knowledge
Individually, and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide compliance, operational, and reputation risks
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned