4244 Consumer Loan Sales Specialist

OneMain Financial • Huntington, WV

8d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access financing by listening to their needs and offering friendly, fast, and affordable solutions. The role is suited to people who thrive in a competitive environment, where individual effort and teamwork contribute to success. It offers professional development and advancement opportunities in a dynamic, supportive workplace, with compensation that recognizes individual and team achievements.

The position is onsite. The schedule is Monday through Friday during standard business hours, with extended hours during the week as needed and possible Saturday work. Specialists support customers throughout the loan process and loan life cycle, including collections, and explain loan terms and optional insurance products. They interact with customers and internal departments using phone, email, chat, and in-house systems.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual Spanish.

Responsibilities

• Multitask and adapt to changing demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy, and encouragement, while delivering results toward individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and life cycle.
• Present tailored solutions based on customer needs.
• Manage the loan life cycle, including collections activities, while complying with applicable laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Bring an achievement-oriented, goal-focused approach to the role.
• Clearly explain optional insurance products, loan terms, and available options to customers.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.
• Annual salary plus incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED