4244 Consumer Loan Sales Specialist

OneMain Financial • Huntington, WV

9d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and presenting suitable options. They work in a competitive, supportive environment where individual effort contributes to customer and branch goals. The role offers professional development and advancement opportunities, with compensation that recognizes individual and team achievements.

The position manages customer relationships and loan activity throughout the loan life cycle, including collections, while complying with applicable laws and regulations. Specialists engage with customers and other departments through phone, email, chat, and in-house systems, and clearly explain loan terms and optional insurance products.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual in Spanish.

Responsibilities

• Multitask and adapt to changing role demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and life cycle.
• Present tailored solutions based on customer needs.
• Manage the loan life cycle, including collections activities, while complying with relevant laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Demonstrate a goal-oriented attitude and internal drive to achieve.
• Educate customers about optional insurance products and ensure they understand their loans, terms, and options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including four floating holidays, prorated based on start date.
• Three days of paid volunteer time per year, prorated based on start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED