Consumer Loan Processor I - II
About The Position
This role provides consumer lending support and guidance to internal teams, non-members, and 3rd party companies, aligning with Westerra Experience service initiatives. It requires an in-depth understanding of Westerra’s consumer lending products and involves gathering loan-specific details and documentation from members or partners. The role also includes reviewing final loan details, payment methods, closing options, loan documents, and funding. Additionally, the position offers guidance to other departments on lending matters and ensures accuracy, timeliness, and follow-up in processing loan applications.
Requirements
- High School Diploma, GED or equivalent work experience
- Notary certification, or ability to obtain
Nice To Haves
- Understanding of consumer lending regulations preferred (for I)
- Basic knowledge of consumer lending regulations (for II)
Responsibilities
- Provide consumer lending support and guidance to internal teams, non-members, and 3rd party companies.
- Gather loan-specific details and documentation from members or partners.
- Review final loan details, payment methods, closing options, loan documents, and funding.
- Offer guidance to other departments on lending matters.
- Ensure accuracy, timeliness, and follow-up in processing loan applications.
Benefits
- Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options
- Two dental plans through Delta Dental
- Basic life and AD&D insurance, short-term disability and long-term disability
- 20+ days of paid time off (PTO) per year
- Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY)
- 16 hours of volunteer time off (VTO) per year
- 11+ paid holidays
- 401(k) that includes up to 6% match
- Up to 2% off the rate on a new Westerra mortgage, applicable to primary residence, second home, or investment property
- 2% off Auto/RV/Motorcycle Loans
- Up to $5250 per year for educational reimbursement
- 4 weeks of paid parental leave
- Mental health resources including an Employee Assistance Program (EAP)
- Individualized learning and development programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
