Consumer Loan Processor I

First City Credit Union•Altadena, CA

22h

About The Position

The Consumer Loan Processor I will assume, but not be limited to, the following responsibilities: Ability to handle a high volume of loan applications submitted via various channels such as online, by phone and or at a branch. Reviews application and request documentation to verify income and collateral, such as pay stubs and tax returns, and evaluates the eligibility of the applicant(s) and or collateral. Identifies the financial needs of the applicant and works to empower their financial wellness via advice and advocacy by providing information on the products and services that can meet those needs. Uses credit scoring and credit analysis in line with the Consumer Lending Guidelines, as well as sound judgment, to make lending decisions that are in the best interest of the member and the credit union. Prepares the loan for document preparation and funding, ensuring that all the documents and terms are accurate, and that the forms (including the DMV paperwork) are completed and signed correctly with minimal errors. Collaborates with branches, internal departments, and members to support the lending efforts of the credit union. In case of a loan denial, explain the reasons to the members and provide guidance on how to improve their opportunity for an approval. Responsible for adherence to the established SLA's (Service Level Agreements) within the Consumer Lending Department. Which include but is not limited to measuring the timeliness of application processing, follow up, decision and funding times.

Requirements

High school diploma, GED, or equivalent
Minimum two years' experience as a loan processor or originator, working in a computerized environment
Working Knowledge of consumer lending concepts, regulations and practices
Ability to effectively collect and analyze data, including income documentation
Demonstrated ability to read, decipher and discuss credit report data and codes
Demonstrated ability to promote and cross-sell additional products and services
Basic math, personal Computer and 10-key skill.
Excellent critical thinking skills

Responsibilities

Handle a high volume of loan applications submitted via various channels such as online, by phone and or at a branch.
Review application and request documentation to verify income and collateral, such as pay stubs and tax returns, and evaluate the eligibility of the applicant(s) and or collateral.
Identify the financial needs of the applicant and work to empower their financial wellness via advice and advocacy by providing information on the products and services that can meet those needs.
Use credit scoring and credit analysis in line with the Consumer Lending Guidelines, as well as sound judgment, to make lending decisions that are in the best interest of the member and the credit union.
Prepare the loan for document preparation and funding, ensuring that all the documents and terms are accurate, and that the forms (including the DMV paperwork) are completed and signed correctly with minimal errors.
Collaborate with branches, internal departments, and members to support the lending efforts of the credit union.
Explain reasons for loan denial to members and provide guidance on how to improve their opportunity for an approval.
Adhere to the established SLA's (Service Level Agreements) within the Consumer Lending Department, measuring the timeliness of application processing, follow up, decision and funding times.