Consultant, Voluntary Benefits & Technology

Gallagher • Morrisville, NC

2d

About The Position

The Consultant, GTEC in Gallagher Benefit Services (GBS) provides subject matter expertise and strategic consulting in the voluntary benefits (VB) space. This client- and branch-facing role focuses primarily on overseeing the incumbent block of business in an assigned geography. The consultant drives business development by identifying gaps and opportunities, delivering tailored VB solutions, and supporting client satisfaction through effective program design, implementation, and vendor management. The role leverages in-depth product knowledge to support new business opportunities, strengthen existing client relationships, and align VB strategies with Gallagher’s integrated sales model.

The consultant supports new business and growth opportunities, advises clients on voluntary benefit strategies, presents solutions and educational materials, and provides marketing and implementation support for complex clients. The role also collaborates with internal teams and vendors to support effective onboarding, resolve issues, monitor vendor performance, and ensure service delivery meets client expectations.

Requirements

• Bachelor’s degree in business, insurance, or a related field.
• Proven experience in voluntary benefits consulting, business development, or a related field.
• Strong background in vendor management and client relationship management.
• Excellent communication and presentation skills.
• Ability to analyze client needs and develop tailored solutions.
• Proficiency in CRM tools and Microsoft Office Suite.
• Relevant insurance licenses, such as Life and Health, are required or must be obtainable.

Responsibilities

• Provide subject matter expertise and support for new business opportunities within Gallagher’s integrated sales model.
• Identify opportunities for growth within the existing book of business.
• Collaborate with branch teams to develop strategies for expanding voluntary benefits offerings and enhancing client engagement.
• Maintain in-depth knowledge of voluntary benefits product lines, enrollment solutions, benefits administration, and Human Capital Management consulting.
• Recommend appropriate solutions to address client and prospect needs, staying current on industry trends, regulations, and competitive offerings.
• Guide client strategy and support the design and delivery of profitable voluntary benefits programs.
• Provide clients with insights and recommendations to optimize voluntary benefits programs and align them with organizational goals.
• Present recommended voluntary benefits solutions to clients and deliver presentations and educational materials to support decision-making.
• Provide marketing and implementation support for complex and aligned clients.
• Develop client deliverable content and presentations to support effective execution and client satisfaction.
• Collaborate with internal teams to support seamless onboarding and integration of voluntary benefits programs.
• Support ongoing vendor management, including issue escalation and resolution.
• Facilitate vendor relationships, monitor vendor performance, and ensure service delivery and offerings align with client expectations.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• Opportunity to do meaningful work with global reach and local impact.

What This Job Offers

• Job Type: Full-time