Consultant, Voluntary Benefits & Technology

Gallagher•Chicago, IL

11h

About The Position

The Consultant, GTEC in Gallagher Benefit Services (GBS) provides subject matter expertise and strategic consulting in voluntary benefits (VB). This client- and branch-facing role primarily oversees the incumbent block of business in a prescribed geography. The consultant drives business development by identifying gaps and opportunities, delivering tailored VB solutions, and supporting client satisfaction through effective program design, implementation, and vendor management. The role uses in-depth product knowledge to support new business opportunities, strengthen existing client relationships, and align VB strategies with Gallagher’s integrated sales model. The consultant supports new business and growth within existing accounts, collaborates with branch teams, advises clients on VB strategy, and presents recommended solutions. The position also provides marketing and implementation support for complex and aligned clients, develops client deliverables and presentations, collaborates on onboarding and integration, and helps manage vendor relationships and performance. Gallagher describes its culture as collaborative, inclusive, and people-first, with career development opportunities and ongoing learning. Compensation is competitive, and comprehensive benefits programs are designed to support colleague well-being.

Requirements

Bachelor’s degree in business, insurance, or a related field.
Proven experience in voluntary benefits consulting, business development, or a related field.
Strong background in vendor management and client relationship management.
Excellent communication and presentation skills.
Ability to analyze client needs and develop tailored solutions.
Proficiency in CRM tools and Microsoft Office Suite.
Relevant insurance licenses, such as Life and Health, are required or must be obtainable.

Responsibilities

Provide subject matter expertise and support for new business opportunities within Gallagher’s integrated sales model.
Identify growth opportunities within the existing book of business.
Collaborate with branch teams to develop strategies for expanding voluntary benefits offerings and enhancing client engagement.
Maintain in-depth knowledge of voluntary benefits product lines, enrollment solutions, benefits administration, and Human Capital Management consulting.
Recommend appropriate solutions to address client and prospect needs, while staying current on industry trends, regulations, and competitive offerings.
Guide client strategy and support the design and delivery of profitable voluntary benefits programs.
Provide clients with insights and recommendations to optimize programs and align them with organizational goals.
Present voluntary benefits solutions aligned with client needs and objectives.
Deliver presentations and educational materials to support client decision-making.
Provide marketing and implementation support for complex and aligned clients.
Develop client deliverable content and presentations to support execution and client satisfaction.
Collaborate with internal teams on seamless onboarding and integration of voluntary benefits programs.
Support ongoing vendor management, including issue escalation and resolution.
Facilitate vendor relationships, monitor vendor performance, and ensure service delivery and offerings align with client expectations.