Benefits Consultant

City of Suffolk • Suffolk, VA

9d • Onsite

About The Position

Under general supervision, performs a variety of routine and complex administrative, technical and professional work to assist with administration of the City’s human resources programs. Work involves interpreting policies and regulations; providing information and assistance to employees and staff relating to the City’s employment, training, benefit, compensation plans and wellness programs; leading projects related to the City’s human resources program areas. Exercises professional tact and courtesy in frequent contact with citizens, employees and management staff and employs initiative and independent judgment in completing assigned tasks. This position reports to the Human Resources (Benefits) Manager. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Requirements

• Bachelor’s Degree in Human Resources or Business Administration
• 2-3 years’ experience in Human Resources field; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities.
• Requires a valid driver’s license.

Nice To Haves

• Strong emphasis in assigned area, a Human Resources Certification, and UKG experience preferred.
• Experience with UKG is a plus.

Responsibilities

• Provides information and assistance to employees, retirees, supervisors, department managers, the general public or other localities regarding benefits and insurance plans/coverages.
• Assist with conducting new employee orientation.
• Reviews and reconciles vendor billing for health, dental, vision, optional life, legal, supplemental benefits (short term disability, long term disability, critical illness, and accident).
• Manages the VRS Group and Optional Life benefit plans.
• Verifies accuracy of enrollment data and resolves billing discrepancies with vendors.
• Assists in the coordination of Annual Open Enrollment.
• Provides and assists with completion of Disability and Service Retirement Applications.
• Provides backup to the Retirement Consultant with support and guidance related to VRS policies, procedures, and retirement benefits.
• Serves as backup to the VRS data entry process to include new hires, salary changes, terminations, status updates and leave adjustments.
• Responds to routine questions or complaints in person, by telephone, by mail, or by email.
• Enters benefit related information into the Human Resources information system and conducts daily audit to ensure accuracy.
• Processes Health insurance orders sent by Child Enforcement Agencies.
• Assists in special events for and on behalf of the Human Resources Department.
• Participates in the review of Request for Proposals and Bids for benefit services for employees.
• Ensures appropriate documents regarding benefits are updated and distributed to current and former employees as necessary.
• May serve as liaison between the workplace and referral resources.
• Attends meetings or functions on behalf of the Human Resources (Benefits) Manager; performs the duties and responsibilities of the Human Resources (Benefits) Manager in his/her absence as needed.
• Responsible for processing AP invoices in New World for vendor payments.
• Performs other related duties as required.

Benefits

• health
• dental
• vision
• optional life
• legal
• supplemental benefits (short term disability, long term disability, critical illness, and accident)
• VRS Group and Optional Life benefit plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level