Construction HVAC Sales Representative

FIRSTCALL MECHANICAL GROUP LLC•Lawrenceville, GA

About The Position

The Construction HVAC Sales Representative is responsible for contributing to the growth and profitability of FirstCall Mechanical’s HVAC service business by initiating, establishing, and building profitable service relationships with new customers. The role focuses on identifying prospective customers, understanding their facility HVAC needs, and developing solutions using local branch service capabilities, including renewable maintenance agreements and digital service offerings. The position is based in Lawrenceville, Georgia, and reports to the local Branch Leader, with responsibilities to the service team and customers. The position includes regular work in the field at multiple customer sites each day. The employee is expected to provide high-quality customer service and continually develop industry knowledge through FirstCall Academy.

Requirements

Two to three previous progressive sales roles.
Aptitude for technical knowledge and a high level of attention to detail.
Excellent presentation skills, including the ability to communicate effectively in individual and group settings.
Experience selling service and maintenance.
Exposure to sales methodologies, standards, and disciplines.
Knowledge of building HVAC systems.
Ability to read and comprehend simple instructions, short correspondence, and memos; write correspondence; and present information effectively to customers, clients, and colleagues.
Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and draw and interpret graphs.
Ability to apply common-sense reasoning to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
Mental stamina for problem-solving and prioritizing multiple tasks.
Ability to work in a field environment at multiple customer sites daily.
Ability to use a computer keyboard and reach with hands and arms; regularly stand, walk, sit, and lift or move up to 25 pounds; frequently lift or move up to 50 pounds; and continually climb or balance and stoop, kneel, crouch, or crawl.
Close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Construction experience.

Responsibilities

Identify, target, and qualify prospective customers using a disciplined sales process, market awareness, and networking.
Contact prospective customers and schedule appointments.
Build referral networks to identify new customers.
Conduct sales calls to identify problems or dissatisfaction experienced by Facility Directors in operating and maintaining heating, cooling, ventilation, and control system equipment.
Develop urgency around customer needs and position FirstCall Mechanical as the supplier of choice.
Propose creative solutions using local branch service capabilities, with an emphasis on renewable maintenance agreements, digital service offerings, sustainability, and decarbonization.
Understand customers’ businesses and communicate in terms relevant to them.
Review and finalize proposals with prospects and secure their commitment to FirstCall Mechanical’s solutions.
Conduct customer kick-off meetings, resolve customer issues, create pull-through opportunities, maintain and extend service agreements, and support collections.
Keep management informed of progress and account status using BuildOps and other means.
Develop and implement territory marketing plans consistent with FirstCall Mechanical’s business strategy.
Continually develop industry knowledge through FirstCall Academy.
Provide a high level of customer service for HVAC and refrigeration customers.

Benefits

Competitive weekly pay.
Medical, dental, and vision coverage, plus free telehealth and other healthcare coverage.
401(k) retirement savings plan with a 5% match.
Life insurance and short- and long-term disability coverage.
Up to four weeks of paid time off.
Nine paid holidays, plus Veterans Day for veterans.
Company-sponsored education and career advancement programs, including FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program.
$2,500 referral bonus per referral.
Company vehicle or vehicle allowance.
Mobile phone or phone allowance.
Uniforms.
Work boot and pants allowances.