HVAC Sales Representative

Waterbury Heating and Cooling • Sioux Falls, SD

7d

About The Position

The HVAC Sales Representative identifies customers’ needs and designs and prices heating and air-conditioning systems for residential applications. The role is dedicated to providing homeowners and businesses with quality service and products. The representative handles sales leads, recommends solutions, follows up with customers, and works to meet customer expectations throughout each project. The position also supports Waterbury’s sales goals and customer service operations.

Requirements

• Sales experience is required.
• Excellent communication and presentation skills.
• Excellent interpersonal and analytical skills.
• Ability to work in a dynamic, fast-paced environment.
• Ability to engineer jobs, perform heat-load calculations, and determine appropriate equipment sizing.
• Strong organizational skills and exceptional follow-through.
• Valid driver’s license with no major violations on the motor vehicle record.
• Willingness to work in a drug-free environment.

Nice To Haves

• Knowledge of HVAC and HVAC products; HVAC background is beneficial but not required.

Responsibilities

• Increase sales by selling parts, equipment, and preventative maintenance agreements, and follow up on potential sales leads.
• Handle company-provided and self-generated sales leads promptly and professionally, and communicate each lead’s disposition to the Installation Coordinator.
• Design and quote solutions for residential customers accurately.
• Follow up with every customer according to established procedures.
• Ensure customer expectations are met throughout each project.
• Meet or exceed profit-margin and closing-ratio goals assigned by the Sales Manager.
• Recommend options that address customers’ wants and needs, including replacement options.
• Explain the proper operation and maintenance of installed equipment and answer questions about its operation, features, and functions.
• Identify new business opportunities through direct sales and support administrative personnel as needed.
• Meet with the HVAC Sales Manager, Plumbing Managers, service technicians, and dispatchers to discuss potential parts and equipment sales opportunities and leads.
• Inspect customer equipment to prepare accurate bid proposals and pricing.
• Follow up on equipment sales leads generated through repair-versus-replacement discussions.
• Monitor customer service, sales, and maintenance-plan accounts to support customers and provide Waterbury services.
• Maintain a record of sales, including customer name and number, sale amount, item sold, and sale date.
• Submit monthly commission sheets.
• Participate in HVAC service and sales meetings.
• Track active and inactive accounts.
• Log customer information in Service Titan.
• Collect and process customer payments.
• Inform customers about special pricing and promotions.
• Respond promptly to customer inquiries.
• Refer customer issues to management.
• Perform other duties as assigned.

Benefits

• Competitive compensation based on experience
• 401(k) with company match up to 4% and profit sharing
• Medical, dental, and vision insurance
• Health savings account with company contribution
• Paid time off, starting at two weeks
• Six paid holidays
• Company-paid life insurance
• Company-paid short-term disability
• Voluntary AFLAC insurance options
• Employee Assistance Program
• Tool allowance
• Employee discount
• Paid bereavement leave
• Company events and employee appreciation activities
• Advancement and career growth opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed