Construction Defect Technical Claims Specialist

The Jonus Group•Clearwater, FL

2d•Remote

About The Position

Seeking a highly skilled Construction Defect Claims Specialist to join a dynamic and collaborative team. This role involves managing complex construction defect claims, providing expert analysis, and ensuring optimal outcomes for all stakeholders. The ideal candidate will have extensive experience in construction defect claims handling, a strong understanding of coverage issues, and the ability to work effectively in a fast-paced, remote environment. This is a fully remote position with a competitive compensation package and benefits. The role may be filled at entry or senior level, based on experience.

Requirements

Bachelor’s degree in a related field or equivalent experience.
At least 3 years of construction defect claims handling experience for entry-level roles.
A valid adjuster license in the home state; ability to obtain additional licenses as needed.
Strong knowledge of construction defect claims handling, insurance policies, and claims regulations across multiple states.
Expertise in residential and commercial building construction and repair processes.
Excellent negotiation, communication, and analytical skills.
Ability to work independently in a remote environment while maintaining high productivity.

Nice To Haves

Juris Doctorate.
Florida adjuster license preferred.
10 or more years of experience for senior-level roles, including exposure to claims exceeding $100,000.

Responsibilities

Investigate, evaluate, and resolve complex construction defect claims, including litigated cases and large projects.
Analyze coverage issues related to subcontractors, additional insured tenders, and state-specific processes such as Florida Chapter 558.
Interpret construction contracts and apply risk transfer strategies when appropriate.
Manage litigation proactively in collaboration with defense counsel and insureds.
Use resolution techniques such as high-low agreements and proposals for settlement.
Respond to time-limit demands, consumer complaints, and Department of Insurance complaints, including Civil Remedy Notices.
Evaluate property damage and construction defect reports prepared by contractors, engineers, and appraisers.
Negotiate in alternative dispute resolution forums, such as mediations, to achieve early resolutions.
Maintain accurate reserves and prepare detailed reports on claim status, payments, and reserves.
Provide mentorship and training to less experienced team members.
Collaborate with departments such as underwriting to improve processes and outcomes.