Sr. Casualty Claims Examiner Construction Defect

Howden•Remote - Florida, FL

3d•$125,000 - $145,000•Remote

About The Position

DUAL North America is seeking a Senior Casualty Examiner for its Construction Defect Claims team. The role independently manages moderate- to high-exposure claims involving alleged defects in residential and commercial construction, investigating claims, analyzing policy coverage, and working with internal and external stakeholders to support accurate and efficient resolution while complying with state regulatory requirements. The position is remote, reports to the Claims Manager, and involves 0–10% travel.

Requirements

At least 7 years of construction defect claims experience, with a consistent high level of performance and achievement.
Must be licensed or able to become licensed in all required states.
Advanced knowledge of end-to-end claims handling, including litigation.
Knowledge of industry trends and legal developments affecting claims handling.
Ability to manage multiple claims and competing priorities.
Ability to adapt to evolving regulatory and legal environments.
Ability to complete assigned tasks correctly and on time, and to learn quickly.
Self-motivated, with attention to detail.
Ability to work independently for extended periods.
Excellent written and verbal communication skills and general business understanding.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
Must be able to remain stationary 50% of the time, with occasional movement in the office to access cabinets and equipment.

Nice To Haves

Bachelor’s degree preferred.
Professional designations such as CPCU, SCLA, AIC, or JD are a plus.

Responsibilities

Make initial contact with interested parties.
Handle moderate- to high-exposure construction defect claims involving residential and commercial projects.
Analyze coverage and draft coverage position letters as needed.
Conduct liability investigations.
Comply with Department of Insurance regulations.
Retain and coordinate with defense counsel and experts to develop and execute litigation strategies, and manage plans and budgets for effective case resolution.
Coordinate retention of experts within an agreed-upon budget.
Set timely indemnity and expense reserves based on documented exposure analysis, and continually reassess reserve adequacy.
Draft comprehensive, well-written, captioned reports requesting reserve and settlement authority for higher-exposure cases, including information needed for roundtable presentations to carrier partners.
Travel up to 10% to attend mediations, settlement conferences, and trials on appropriate cases.
Stay current on key changes in case law and industry trends.
Assist underwriting and other business partners.