Senior Claims Examiner, Casualty

Arch Insurance Group Inc.•Alpharetta, GA

3d•$95,700 - $191,600

About The Position

Arch Insurance Group Inc. has an opening in its Claims Division on the Middle Market Casualty Team. The Senior Claims Examiner actively manages high-severity, complex commercial general liability claims and associated excess and umbrella policies in jurisdictions throughout the United States. The role calls for strong negotiation skills, technical expertise, and a service-oriented approach in a fast-paced, high-impact environment. The position is incentive eligible and is eligible for a $5,000 sign-on bonus. The examiner assesses coverage, liability, and damages; develops and implements coverage and resolution strategies; coordinates with internal and external stakeholders; negotiates claim resolutions; and maintains accurate claim records and reserves. Travel within the United States is required to attend mediations, trials, and other proceedings. The position requires a bachelor's degree, active adjuster licenses in applicable states, and 7–10 years of relevant experience supporting commercial casualty claims for a primary and/or excess carrier. The role requires willingness and ability to travel 10%.

Requirements

7–10 years of working experience with a primary and/or excess carrier supporting commercial accounts for casualty claims.
Bachelor’s degree required.
Proper and active adjuster licensing in all applicable states.
Exceptional written and verbal communication, evaluation, influencing, negotiation, listening, and interpersonal skills to develop productive working relationships across organizational lines.
Strong time-management and organizational skills.
Demonstrated ability to participate in active strategic discussions.
Demonstrated ability to work independently and as part of a team.
Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word.
Willingness and ability to travel 10%.

Nice To Haves

Experience with construction casualty claims.

Responsibilities

Identify and assess coverage issues, draft coverage position letters, retain coverage counsel when necessary, and review coverage counsel’s opinion letters and analyses.
Develop and implement coverage strategies aligned with the overall strategy for assigned matters.
Develop and implement timely, accurate resolution strategies to mitigate indemnity and expense exposures.
Maintain contact with associated claims-carrier staff, business-line leaders, underwriters, defense counsel, program managers, and brokers to communicate developments and outcomes as needed.
Investigate claims and review insureds’ materials, pleadings, and other relevant documents.
Identify and review applicable statutes, rules, and case law in each jurisdiction.
Review litigation materials, including depositions and expert reports.
Analyze and direct risk transfer, additional-insured issues, and contractual-indemnity issues.
Retain counsel when necessary and direct counsel in accordance with the resolution strategy.
Analyze coverage, liability, and damages to assess and recommend reserves.
Prepare and present written and oral reports to senior management describing evaluation issues and recommending reserves.
Travel within the United States to attend mediations, trials, and other proceedings relevant to resolving matters.
Negotiate claim resolutions.
Select and use structure brokers.
Maintain a diary of all claims, post reserves promptly, and respond expeditiously to inquiries from insureds, counsel, underwriters, brokers, and senior management.