Senior Construction Defect Claims Specialist

Great American Insurance Group•Cincinnati, OH

23h•$110,000 - $140,000•Hybrid

About The Position

Great American Insurance Group’s Corporate Claims Resolution Services team is seeking a Senior Construction Defect Claims Specialist to handle a growing book of property and construction defect claims. The role may also involve other lines of business, including Ocean Marine and Aviation. The specialist is expected to cross-train across multiple lines and obtain adjuster licenses in all states that require them. The role requires strong written, verbal, and listening skills, organization, and attention to detail. Candidates located in Cincinnati are expected to work onsite four days per week, with the flexibility to work remotely one day per week. Core in-office days are Tuesday through Thursday, with the fourth day set according to business needs. Qualified candidates outside the greater Cincinnati area may be considered for remote work, with travel to Cincinnati as needed. The position is not eligible for employment visa sponsorship; applicants must be authorized to work in the United States without current or future sponsorship.

Requirements

Generally, at least 10 years of property and casualty claims experience, including general liability or property claims litigation experience.
Prior construction defect claims experience is required.
Willingness and ability to cross-train in multiple lines of business.
Ability to become licensed in all states requiring an adjuster’s license.
Effective written, verbal, and listening skills.
Strong organizational skills and attention to detail.
Excellent analytical, negotiation, and problem-solving skills.
Extensive technical knowledge and skills in both product and industry, with the ability to operate at the highest authority level on complex, high-impact assignments.

Nice To Haves

Completion of or continuing progress toward a professional designation, such as Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU).

Responsibilities

Manage a book of claims, including construction defect and property claims involving significant size and/or complexity.
Conduct thorough investigations, assess coverage and liability, and formulate strategic approaches to claim resolution.
Work toward resolution of claim files and attend arbitrations, mediations, settlement conferences, or trials as necessary.
Negotiate settlements within prescribed authority and submit recommendations to supervisors for cases exceeding personal authority.
Communicate complex information, including coverage, recommendations, decisions, and outcomes, to appropriate parties in a professional manner.
Ensure claims handling complies with applicable statutes, regulations, legal requirements, company procedures, and policies.
Serve as the technical expert on one or more products.
Evaluate and make recommendations to executive management regarding internal and external issues of strategic importance.
Perform other duties as assigned.