Construction Billing Specialist

RLM Underground•Springfield, KY

11d•$40,000 - $50,000

About The Position

The Billing Specialist supports accurate, timely billing for telecommunications construction projects and maintains documentation to ensure completed work is captured, approved, and invoiced. The role works with Project Managers, Construction Managers, field personnel, subcontractors, customers, and accounting staff to verify production, resolve billing discrepancies, and maintain project records. The position requires strong organization and attention to detail, comfort managing multiple projects and systems, and consistent follow-up to keep billing activities moving. RLM Underground is a telecommunications construction contractor established in 2016, specializing in underground telecom construction projects throughout the Midwest. The company has expanded its construction and operating capabilities and has offices in Central Kentucky and Central Illinois. This is a full-time, direct-hire position in Springfield, Kentucky, with a listed salary range of $40,000–$50,000.

Requirements

At least one year of experience using QuickBooks or QBO.
At least two years of related billing work experience.
Ability to complete high-level tasks in support of an assigned department or project, demonstrated through training or experience.
Ability to receive, organize, file, and maintain documents or data for an assigned department or project.
Ability to communicate with employees, contractors, vendors, and/or customers to support assigned departments or projects.
Ability to read, interpret, and input data in support of an assigned department or project.
Proficiency with office hardware and software, including PCs, tablets, printers, copiers, Microsoft, and Google tools.
Excellent customer service skills.
Strong English language skills, both oral and written.
Authorization to work in the United States for any employer.
Successful completion of a pre-employment drug screen, background verification, and motor vehicle record check.

Responsibilities

Review daily production reports, field documentation, maps, redlines, and other supporting information for accuracy and completeness.
Enter and maintain production information in company and customer tracking systems.
Prepare customer billing based on approved production, contract pricing, completed units, and applicable purchase orders.
Verify quantities, rates, project codes, locations, and supporting documentation before submitting billing.
Ensure billable work is captured and submitted within customer billing cycles.
Track production from completion through customer approval and invoicing.
Identify missing, incomplete, or rejected production and coordinate resolution with Project Managers, Construction Managers, or field personnel.
Research billing discrepancies and assist with corrections, resubmissions, and rejected invoices.
Maintain organized billing records and supporting project documentation.
Track unbilled production and aging items to prevent completed work from remaining unbilled.
Assist with customer billing portals, spreadsheets, purchase orders, work orders, and other project-specific billing requirements.
Communicate billing deadlines and outstanding documentation needs to project teams.
Assist management with billing reports, production summaries, and reconciliations.
Maintain communication with Project Managers regarding production, billing, and locate-related issues.
Assist with tracking projects from field production through billing completion.
Help identify recurring documentation or production issues that delay customer approval or billing.
Maintain customer-specific billing requirements and ensure internal teams understand documentation expectations.
Support Operations and Accounting with reporting, reconciliations, document organization, and other administrative needs.
Assist with additional office and operational responsibilities as workload and business needs require.