Configuration Specialist [Information Technology]

Appalachian Regional Commission•Washington, DC

5d•Onsite

About The Position

The Appalachian Regional Commission (ARC) seeks a highly organized, collaborative Configuration Specialist to join its Information Technology Division. The role supports the development and implementation of solutions within the ARC Grants Management System (GMS) and other areas of responsibility. It translates business requirements into system requirements and manages system design, configuration, and oversight of vendor configuration. The specialist designs and aligns processes with GMS and related systems, handles technical execution and testing of vendor configurations, and supports GMS administration and operations. The position also manages analytics initiatives, creates queries, dashboards, and reports for staff and partners, and assists colleagues with their day-to-day use of grants management and finance technologies. It reports to the Division Director. The job is located in Washington, DC and requires five in-person days in the office, with travel of up to 10%.

Requirements

Bachelor’s degree in Business or Computer Science.
Solid knowledge of the interrelationships among IT components, including computer systems, networks, web services, and databases.
Experience collecting, organizing, and analyzing data, including generating reports and dashboards.
Advanced expertise in HTML, XML, JSON, and PDF data formats.
Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, SharePoint, and Visio.
Experience with database-driven web applications.
Familiarity with modern development methodologies and tools.
Strong knowledge of quality assurance and quality control principles, methods, and tools for ensuring products meet functional requirements and standards.
Extensive experience with complex database systems, such as grants management systems, financial systems, and customer relationship management systems.
Demonstrated experience creating and conducting regression and user acceptance testing.
Expertise with relational database systems and organizational data management, including SQL, stored procedures, and database management.
Knowledge of the software project development lifecycle and standard software project management methodologies, including requirements definition, testing, design development, implementation, documentation, training, and ongoing support.
Strong networking skills and superior thinking, reasoning, and cognitive abilities.
Core competencies: accountability, adaptability, collaboration, communication, and critical analysis.
Ability to thrive in a collaborative environment and bring an energetic and innovative approach to work.
Successful completion of a background security review prior to hire and maintenance of that review.
Ability to travel up to 10%.
Possess and maintain a valid driver’s license.

Nice To Haves

A degree in Management Information Systems or another subject requiring technical analysis is highly desired.

Responsibilities

Translate business requirements into system requirements.
Manage system design, configuration, and oversight of vendor configuration.
Design and align processes with the configuration of GMS and related systems.
Execute technical work, test, and validate vendor configurations.
Support GMS system administration and operations.
Manage analytics initiatives.
Create queries, dashboards, and reports for staff and partners.
Support colleagues in their day-to-day use of grants management and finance technologies.