Configuration Specialist [Information Technology]

Appalachian Regional Commission•Washington, DC

6d•Onsite

About The Position

The Appalachian Regional Commission (ARC) is an economic development entity of the federal government and 13 state governments, focused on 423 counties across the Appalachian Region. Its mission is to innovate, partner, and invest to build community capacity and strengthen economic growth in Appalachia. ARC seeks a highly organized, collaborative Configuration Specialist to join its Information Technology Division. The role supports development and implementation of solutions in the ARC Grants Management System (GMS) and other areas of responsibility. It translates business requirements into system requirements; manages system design and configuration, including oversight of vendor configuration; and aligns processes with the configuration of GMS and related systems. The specialist is responsible for technical execution, testing, and validation of vendor configuration, and supports GMS system administration and operations. The position also manages analytics initiatives, creates queries, dashboards, and reports for staff and partners, and supports colleagues in their day-to-day use of grants management and finance technologies. The position reports to the Division Director. It is NF 13 (DC locality), located in Washington, DC, and requires five in-person days in the office. Travel of up to 10% is required.

Requirements

Solid knowledge and understanding of the interrelationships among IT components involved in computer systems, networks, web services, and databases.
Experience collecting, organizing, and analyzing data, including generating reports and dashboards.
Advanced expertise in data formats including HTML, XML, JSON, and PDF.
Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, SharePoint, and Visio.
Experience with database-driven web applications.
Familiarity with modern development methodologies and tools.
Strong knowledge of quality assurance and quality control principles, methods, and tools used to ensure products meet functional requirements and standards.
Extensive experience with complex database systems, such as grants management systems, financial systems, and customer relationship management systems.
Demonstrated experience creating and conducting regression and user acceptance testing.
Strong expertise with relational database systems and organizational data management, including SQL, stored procedures, and database management.
Solid knowledge of the software project development lifecycle and standard project management methodologies, including requirements definition, testing, design development, implementation, documentation, training, and ongoing support.
Strong networking skills and superior thinking, reasoning, and cognitive abilities.
Core competencies in accountability, adaptability, collaboration, communication, and critical analysis.
Ability to thrive in a collaborative environment and bring an energetic and innovative approach to work.
Bachelor's degree in Business or Computer Science.
Successful completion of a background security review before hire and maintenance of the review.
Ability to travel up to 10% and possess and maintain a valid driver's license.

Nice To Haves

Degree in Management Information Systems or another subject requiring technical analysis.

Responsibilities

Translate business requirements into system requirements.
Manage system design and configuration, including oversight of vendor configuration.
Design and align processes with the configuration of GMS and related systems.
Execute, test, and validate vendor configuration.
Support GMS system administration and operations.
Manage analytics initiatives.
Create queries, dashboards, and reports for staff and partners.
Support colleagues in their day-to-day use of grants management and finance technologies.