Config Specialist I - Information Technology

Milgard Manufacturing LLC•Phoenix, AZ

11d•$72,000 - $88,000•Onsite

About The Position

The Configuration Specialist I creates and maintains functional, responsive, and accurate ERP product configuration applications. The role develops configuration solutions that support business, manufacturing, and quoting processes; maintains product rules, Bills of Materials (BOMs), pricing structures, manufacturing routings, and data structures; and translates business requirements into scalable system configurations and software solutions. The position also troubleshoots configuration, BOM, order-entry, interface, and system-performance issues, tests and documents system changes, and provides technical support and guidance to end users and business teams. It collaborates with stakeholders across business, engineering, manufacturing, product management, and IT, and supports system upgrades, enhancements, continuous improvement, release readiness, and the Configuration Manager as needed. The role is based at the Phoenix, Arizona location and is not hybrid or remote. Candidates must be able to work flexible hours and/or travel depending on departmental needs.

Requirements

Bachelor’s degree in an applicable major, or an equivalent combination of education and directly applicable experience.
Education, training, or equivalent experience with programming language(s) and software development processes.
Proficiency with Microsoft Office products, including Excel, Word, and PowerPoint.
Strong time-management and organizational skills, with the ability to prioritize multiple tasks.
Customer focus, internally and externally.
Strong written and verbal communication skills.
Ability to work independently and demonstrate initiative.
Ability to work flexible hours and/or travel depending on departmental needs.

Nice To Haves

Knowledge of manufacturing ERP systems and practices.
Knowledge of structured BOMs.
Knowledge of window and door products.
Knowledge of Oracle ERP and Infor CPQ.
Knowledge of production scheduling and/or manufacturing processes.

Responsibilities

Create and maintain ERP configuration solutions for business, manufacturing, and quoting processes.
Create and maintain product configuration rules, BOMs, pricing structures, and manufacturing routings.
Analyze business requirements and translate them into scalable system configurations and software solutions.
Maintain data structures to ensure accurate, reliable, and efficient processing of business information.
Troubleshoot and resolve configuration, BOM, order-entry, interface, and system-performance issues across multiple systems.
Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions.
Perform unit, integration, and regression testing to validate system changes and ensure release readiness.
Document configuration logic, technical designs, development activities, and support procedures.
Provide technical support and guidance to end users and business teams, including Engineering, IT, and location personnel.
Support system upgrades, enhancements, and continuous improvement initiatives.
Follow established development, testing, and change-management standards to maintain system quality and compliance.
Create new BOM structures and machine interfaces, and develop solutions to changing business requirements.
Train and advise team members on best practices and troubleshoot Sales Order Entry, BOM, and interface issues.
Support the Configuration Manager in maintaining software functionality, quality, and conformance to business requirements.
Monitor task assignments to support release readiness according to the Configuration Manager’s schedule.
Work safely by following company policy and using appropriate PPE where necessary.