Information Technology Specialist

U.S. Coast Guard•Juneau, AK

8h•Onsite

About The Position

This GS-2210-12 position is with the Department of Homeland Security, U.S. Coast Guard, D17 C5I and Security Division-DT, in Juneau, Alaska. The Information Technology Specialist manages and implements IT equipment resource allocations throughout the Coast Guard Arctic District Area of Responsibility and serves as a subject matter expert for communications systems. The role also performs Information Systems Security Officer (ISSO) duties and budget management. Work covers analysis, design, fielding, and support of Coast Guard- and District-managed information, telecommunications, and phone systems, with emphasis on systems that support and improve Coast Guard operations. The incumbent must maintain professional certifications consistent with current IT and information assurance policies used by the Department of Defense, DHS, and the Coast Guard. Within six months of designation as ISSO, the incumbent must obtain and maintain a CISSP or an equivalent certification defined by the Coast Guard Security and Information Assurance Manual. The position requires a Top Secret clearance and a pre-employment drug test. A one-year probationary period may be required. Moving expenses will be paid in accordance with applicable regulations.

Requirements

At least one year of specialized experience equivalent to the GS-11 grade level in the federal sector.
Specialized experience leading or contributing to teams and projects according to guidance, direction, and prioritization.
IT-related experience demonstrating attention to detail, customer service, decision making, information management, interpersonal skills, oral communication, problem solving, teamwork, and technical competence.
Maintain professional certifications consistent with current IT and information assurance policies used by DoD, DHS, and the Coast Guard.
Within six months of designation as ISSO, obtain and maintain a CISSP or equivalent certification as defined by the Coast Guard Security and Information Assurance Manual.
U.S. citizenship.
Be registered or exempt from Selective Service.
Successfully pass a background investigation and obtain the required Top Secret clearance.
Pass a pre-employment drug test.
Meet all qualification requirements by the announcement closing date. Education cannot substitute for experience at this grade level.

Responsibilities

Direct or conduct special studies analyzing communication processes, project workflow, resource requirements, and Base C4IT Division methodologies.
Manage development and upkeep of the C4IT SharePoint site.
Design and develop CGD-A business processes that use technology systems and applications to improve workflow and productivity.
Advise project managers and supervisors on hardware, software, and communications developments and their potential operational impact within the District.
Manage subscriber information and certificate registration instructions; assist users with downloading certificates; report suspected compromise; and follow PKI registration Practice Statements and Certification Practice Statements.
Coordinate and monitor projects, incidents, and routine work performed by the DT functional area; set priorities and provide status reports.
Track account balances, commitments, obligations, and expenditures using the current Financial Management system and tools, and ensure compliance with regulations governing appropriate funds.
Provide IT subject-matter expertise and assistance to customers, and work with stakeholders to harmonize processes and develop collaborative approaches.
Use the financial system of record and Microsoft Teams/Office Suite applications to support IT services.
Communicate with senior-level management and other stakeholders about program activities and facilitate responses.