The Configuration Associate I refurbishes and recycles returned equipment to like-new condition for resale to customers. Duties are performed according to Sensitech work instructions, quality assurance procedures, and assembly drawings. The role also performs quality-control duties for various product lines and applies the relevant quality procedures. The position evaluates customer orders for required data logger settings, prepares and processes devices for shipment, reviews electronic files for recorded-data quality, tracks processed units and fallout, and communicates order-related information with other locations and departments. The associate supports the Team Lead with workload distribution and complex operational issues, helps resolve routine product and order difficulties, and assists with training other employees. The role may also perform Recycle Associate duties and help other departments as needed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED