Confidential Records Disposal Assistant

Advocates • Marlborough, MA

10d

About The Position

The Confidential Records Disposal Assistant collects confidential paper from designated secure shredding receptacles and transfers it to approved shredding equipment or secure destruction containers. The position supports privacy, records-management, and workplace-safety practices while providing a focused weekly service for assigned healthcare-office locations. Access to confidential information is limited to what is necessary for assigned duties; employees must not inspect, retain, copy, photograph, remove, or disclose confidential material. Employees must follow organizational privacy, confidentiality, records-retention, secure-destruction, information-security, and safety policies, including those applicable to PHI and PII, and promptly report actual or suspected loss, misdirection, unauthorized access, or disclosure through the required reporting channel.

Requirements

• High school diploma/GED is listed as the minimum education; the qualifications section also accepts equivalent experience as preferred.
• Ability to maintain strict confidentiality and follow written procedures.
• Dependability, punctuality, and ability to work independently with limited supervision.
• Ability to recognize and promptly report privacy, security, equipment, and safety concerns.
• Ability to complete required privacy, confidentiality, and safety training.
• Careful handling of sensitive materials and strong attention to detail.
• Ability to follow an established route, schedule, and chain-of-custody process.
• Basic organizational and time-management skills.
• Professional judgment and discretion in a healthcare-office environment.
• Must not inspect, retain, copy, photograph, remove, or disclose confidential material.
• Must follow applicable organizational privacy, confidentiality, records-retention, secure-destruction, information-security, and safety policies, including requirements applicable to PHI and PII.
• Access to reliable transportation to and from the job site.

Nice To Haves

• High school diploma, GED, or equivalent experience is preferred.

Responsibilities

• Empty designated confidential-document receptacles according to the assigned schedule and route.
• Keep confidential material controlled during collection, transport, and disposal; do not read, review, sort, or discuss document contents.
• Transfer collected material only to organization-approved shredding equipment or locked secure-destruction containers.
• Operate shredding equipment in accordance with manufacturer instructions and organizational safety procedures, if assigned.
• Immediately report an unsecured receptacle, spill, suspected disclosure, misplaced record, equipment problem, or other privacy or safety concern to the assigned supervisor.
• Complete any required collection or destruction log accurately and promptly.
• Maintain collection and shredding areas in a clean, orderly, and hazard-free condition.
• Immediately report actual or suspected loss, misdirection, unauthorized access, or disclosure of confidential material through the required reporting channel.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED