Confidential Records Disposal Assistant

Advocates • Marlborough, MA

3d

About The Position

The Confidential Records Disposal Assistant collects confidential paper from designated secure shredding receptacles and transfers it to organization-approved shredding equipment or locked secure-destruction containers. The role supports privacy, records-management, and workplace-safety practices while providing a focused weekly service for assigned healthcare-office locations. The schedule is Monday through Friday with flexible hours, and the starting rate is $15.00 per hour.

Access to confidential information is limited to what is necessary for assigned duties. The employee must not inspect, retain, copy, photograph, remove, or disclose confidential material, and must follow applicable privacy, confidentiality, records-retention, secure-destruction, information-security, and safety policies, including requirements for PHI and PII. Actual or suspected loss, misdirection, unauthorized access, or disclosure must be reported immediately through the required reporting channel.

Advocates is a nonprofit, mission-driven organization providing comprehensive services for people facing developmental, mental health, or other life challenges. Its person-centered approach emphasizes choice, independence, respect, compassion, inclusion, and meaningful lives. The organization values employees’ ideas and contributions and aims to foster a supportive, welcoming culture. Advocates is committed to diversity, inclusion, and equal employment opportunities, and provides a contact for accommodation requests during the application, interview, or hiring process.

Requirements

• High school diploma, GED, or equivalent experience is preferred; the minimum education listed is a high school diploma or GED.
• Ability to maintain strict confidentiality and follow written procedures.
• Dependability, punctuality, and ability to work independently with limited supervision.
• Ability to recognize and promptly report privacy, security, equipment, and safety concerns.
• Ability to complete required privacy, confidentiality, and safety training.
• Careful handling of sensitive materials and strong attention to detail.
• Ability to follow an established route, schedule, and chain-of-custody process.
• Basic organizational and time-management skills.
• Professional judgment and discretion in a healthcare-office environment.
• Driver’s license and reliable transportation to travel between work sites.
• Must not inspect, retain, copy, photograph, remove, or disclose confidential material.
• Must follow policies and requirements applicable to PHI and PII.

Nice To Haves

• High school diploma, GED, or equivalent experience is preferred.

Responsibilities

• Empty designated confidential-document receptacles according to the assigned schedule and route.
• Keep confidential material controlled during collection, transport, and disposal; do not read, review, sort, or discuss document contents.
• Transfer collected material only to organization-approved shredding equipment or locked secure-destruction containers.
• Operate shredding equipment according to manufacturer instructions and organizational safety procedures, if assigned.
• Immediately report unsecured receptacles, spills, suspected disclosures, misplaced records, equipment problems, and other privacy or safety concerns to the assigned supervisor.
• Complete required collection or destruction logs accurately and promptly.
• Maintain collection and shredding areas in a clean, orderly, and hazard-free condition.
• Immediately report actual or suspected loss, misdirection, unauthorized access, or disclosure of confidential material through the required reporting channel.
• Follow applicable organizational privacy, confidentiality, records-retention, secure-destruction, information-security, and safety policies, including requirements applicable to PHI and PII.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED