Confidential Records Disposal Assistant

Advocates • Marlborough, MA

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About The Position

The Confidential Records Disposal Assistant collects confidential paper from designated secure shredding receptacles and transfers it to approved shredding equipment or secure destruction containers. The position supports privacy, records-management, and workplace-safety practices while providing weekly service to assigned healthcare-office locations. The role requires careful handling of sensitive materials, adherence to established routes and chain-of-custody procedures, and prompt reporting of privacy, security, equipment, or safety concerns. Access to confidential information is limited to what is necessary to perform assigned duties; employees must not inspect, retain, copy, photograph, remove, or disclose confidential material and must follow applicable organizational policies, including requirements concerning PHI and PII. A valid driver’s license and reliable transportation are required to travel between work sites.

Requirements

• High school diploma, GED, or equivalent experience preferred.
• Ability to maintain strict confidentiality and follow written procedures.
• Dependability, punctuality, and ability to work independently with limited supervision.
• Ability to recognize and promptly report privacy, security, equipment, and safety concerns.
• Ability to complete required privacy, confidentiality, and safety training.
• Careful handling of sensitive materials and strong attention to detail.
• Ability to follow an established route, schedule, and chain-of-custody process.
• Basic organizational and time-management skills.
• Professional judgment and discretion in a healthcare-office environment.
• Valid driver’s license and reliable transportation to travel between work sites.

Responsibilities

• Empty designated confidential-document receptacles according to the assigned schedule and route.
• Keep confidential material under control during collection, transport, and disposal, without reading, reviewing, sorting, or discussing document contents.
• Transfer collected material only to organization-approved shredding equipment or locked secure-destruction containers.
• Operate shredding equipment according to manufacturer instructions and organizational safety procedures, if assigned.
• Immediately report unsecured receptacles, spills, suspected disclosures, misplaced records, equipment problems, and other privacy or safety concerns to the assigned supervisor.
• Complete any required collection or destruction log accurately and promptly.
• Maintain collection and shredding areas in a clean, orderly, and hazard-free condition.
• Follow applicable privacy, confidentiality, records-retention, secure-destruction, information-security, and safety policies.
• Immediately report actual or suspected loss, misdirection, unauthorized access, or disclosure of confidential material through the required reporting channel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED