Conference Setup & Services Supervisor

Ymca Of The Rockies•Estes Park, CO

About The Position

The Conference Setup & Services Supervisor supports the YMCA of the Rockies’ Estes Park Center, a mission-based family and group conference and retreat center serving more than 150,000 guests annually. The role supervises and trains a seasonal janitorial crew of up to 20 members, ensures guest-facing and common spaces meet cleanliness standards, and maintains quality, accountability, efficiency, and timeliness in preparing spaces. The supervisor works with the Conference Setup and Services Managers to maintain meeting spaces and their associated restrooms, quality-check janitorial areas, and create tasks for slower periods. The position also responds to carpet-cleaning, biohazard cleanup, and water-extraction needs; delivers guest-request items; and delivers, sets up, and takes down tables, chairs, and stages for concerts, conferences, family programs, and staff events. The role reports project progress and needs to the Conference Set-Ups and Services Manager. AM and PM shifts are required.

Requirements

Valid U.S. state-issued driver’s license, acceptable driving record, and compliance with YMCA driving rules to be approved to operate YMCA vehicles.
Physical stamina to work in the described environment.
Ability to walk and stand for extended periods.
Ability to lift, carry, and set up tables and other objects, including chairs and stage pieces.
Ability to bend, stoop, kneel, vacuum, walk, and scrub using a variety of cleaning chemicals.
Sufficient strength, agility, and mobility to perform essential functions and supervise activities in indoor and outdoor locations.
Ability to regularly lift up to 60 pounds and move up to 150 pounds.
Ability to work effectively in a noisy, fast-paced environment.
Meet acceptable criminal background check standards.
Demonstrate excellent customer service, including being friendly, personable, helpful, patient, and professional.

Nice To Haves

One year of experience in the hospitality industry.

Responsibilities

Supervise and train up to 20 seasonal janitorial crew members and ensure cleaning quality and standards are met.
Quality-check janitorial spaces and maintain the cleanliness of common spaces.
Create tasks for slower periods.
Ensure chemicals and vehicles are operated and maintained properly.
Ensure safe practices and procedures are followed for chemicals and biohazards.
Respond to carpet-cleaning, biohazard cleanup, and water-extraction needs, as well as other assigned duties.
Assist with delivering cabin guest-request items throughout the day.
Work with the Conference Setup and Services Managers to maintain meeting spaces and associated restrooms.
Deliver, set up, and take down tables, chairs, and stages for concerts, conferences, family programming, and staff events as needed.
Report project progress and needs to the Conference Set-Ups and Services Manager.
Assist the Conference Setup & Services Manager with reporting and creating daily tasks.
Uphold YMCA core values, mission, policies, and programs; provide excellent customer service; support safety; and promote a cooperative, positive, and flexible work atmosphere.