Condition Monitoring Clerk

N C Machinery Co. • Tukwila, WA

6d

About The Position

The Condition Monitoring Clerk supports the Condition Monitoring Department’s day-to-day operations through administrative coordination, reporting, customer assistance, and data management. The department provides proactive equipment health and performance insights to help customers make informed maintenance and repair decisions. The role supports service excellence by helping maintain accurate records and reports and ensuring timely communication with customers and internal stakeholders.

Requirements

• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Strong data entry and keyboarding skills, with accuracy and attention to detail.
• Excellent organizational, time management, and communication skills.
• Ability to work independently and collaboratively within a team environment.
• Customer-focused mindset and ability to build positive working relationships.
• Strong problem-solving skills and willingness to learn new systems and processes.

Nice To Haves

• Previous administrative, customer service, office support, or related experience is preferred but not required.

Responsibilities

• Provide administrative support to the Condition Monitoring Department and assist with daily operational activities.
• Support customers and internal team members in using department software platforms, including VisionLink and SOS Services Web.
• Generate, maintain, and distribute monthly and quarterly Condition Monitoring reports.
• Review invoices, credits, and supporting documentation for accuracy and completeness.
• Maintain departmental records, historical reports, and related documentation.
• Assist with preparing presentations, reports, and materials for monthly and quarterly business reviews.
• Collaborate with team members to ensure timely and accurate communication with customers and internal stakeholders.
• Perform general administrative duties and other assigned projects.

Benefits

• Competitive hourly wage of $28.40 to $34.75 per hour.
• 401(k) with company match and profit sharing.
• Paid vacation, holiday, and sick leave.
• Premera Blue Cross medical insurance with telehealth and dental.
• VSP vision insurance.
• Company-paid life, AD&D, and disability insurance.
• Employee Assistance Program.
• Quarterly employee recognition cash program.
• CAT product and rental/sales discounts.
• Credit union membership available.
• Career growth opportunities.
• Seniority bonus starting at 5+ years.
• Employee referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed