Evening Concierge - Luxury Senior Living

Clearwater Mayo Blvd•Scottsdale, AZ

34d•Onsite

About The Position

Clearwater Mayo Blvd, a luxury senior living community in Phoenix, Arizona, is hiring a Concierge. The Concierge is the first point of contact for visitors and helps create a warm, welcoming environment. The role includes greeting visitors, answering and routing phone calls, relaying messages, providing high-quality customer service, and completing administrative duties in support of multiple departments. The Concierge is also a key point of contact during community emergencies. The schedule is Monday through Friday, 3:00 p.m. to 11:00 p.m. The pay rate is $18.50 per hour.

Requirements

High school diploma or GED required.
Background clearances as required by government regulations.
Must meet health requirements, including TB screening.

Nice To Haves

At least one year of work experience in senior living, hospitality, or a related field is preferred.
Current First Aid, CPR, or BLS certification is a plus.

Responsibilities

Keep the front entrance, lobby, and reception areas neat, clean, and organized.
Welcome people to the community by standing to greet them and offering assistance.
Answer, transfer, and deliver messages from calls in a professional and courteous manner.
Monitor visitors, ask them to sign in and out of the logbook, and promptly report suspicious people or activity to the supervisor.
Sort and distribute incoming mail.
Accept and report residents’ special requests.
Maintain the community lost-and-found system.
Order and replenish administrative supplies as needed.
Support the Executive Director and other departments with administrative functions as needed.
Maintain and check off the meal attendance tracking form, alerting staff about needed room services or residents who have not attended meals.
Ensure regulatory compliance and promptly report issues or concerns.
Follow Clearwater Living standards and policies to encourage safe and efficient operations.
Encourage teamwork through open communication with associates.
Maintain a positive, professional image and high personal appearance and grooming standards, including wearing the proper uniform and name tag while working.
Represent Clearwater Living principles and core values daily.
Perform other duties and tasks as assigned or required.